Albato

Albato is designed to facilitate the integration process between different applications. It offers a simple and intuitive way to connect over 160 services without the need for developers.

The primary target audience of the service includes entrepreneurs, company managers, marketers, and business process automation specialists.

Service features

Although the platform offers many features, we will focus on the most significant ones in the Albato overview:

Integration of various services

Albato allows the integration of more than 160 services, including CRM systems, messengers, analytics systems, and other applications. Users can create connections between these services and transfer data for more efficient operation.

Flexible data transfer settings

The service provides the ability to flexibly configure data transfer between integrated services, ensuring the selection of specific types of information for transfer and defining the conditions for triggering automated actions.

Variety of integrations

Users have access to a wide range of integrations, including services such as MoySklad, Novofon, WireCRM, Megaplan, and others. This allows for the creation of custom workflows tailored to the specific needs of the company.

Service benefits

Ease of use

Albato provides an intuitive interface and simple setup steps, making the integration process accessible even to users without special programming knowledge.

Data security

The service guarantees the security of transmitted data, including the use of the HTTPS protocol and backup in multiple locations, ensuring the confidentiality of information.

Broad tariff plans

Albato offers a variety of tariff plans with different restrictions on the number of accounts, transactions, and connections, thus allowing users to choose the optimal solution for their business on the Albato website.

Regular functional updates

The service continually expands the list of available integrations and functional capabilities. Thanks to these updates, users are kept abreast of the latest trends and can effectively solve their business tasks.

Technical support

The Albato service provides high-quality technical support to users, helping to address any arising questions or problems related to the use of the service.

What users often scold about Albato

Lack of necessary data in application fields

Several users express dissatisfaction regarding the lack of information about the fields transmitted in the application.

One notes, “Sometimes there is a lack of data on the fields transmitted by the application, and it is impossible or difficult to add it yourself; you have to resort to makeshift solutions.”

This can lead to difficulties in setting up integrations and requires additional efforts from the users.

Quality of technical support

Some users express a negative opinion about the quality of service provided by technical support.

One writes, “Eventually, the manager started to express negativity in the chat, telling me how busy he was and that he really shouldn’t be helping me.”

This can create a negative experience of interacting with the service and raise doubts among users about the professionalism and efficiency of the support.

Lack of ready-made instructions for services

Some users complain about the absence of ready-made instructions for the available services.

One notes, “There are no ready-made instructions for all the available services. It would be nice to have them so as not to bother support.”

This can make the process of learning and using the service difficult, requiring additional time for independent study of the functionality.

Incomplete functionality

Some users also mention the incompleteness of the service’s functionality.

One writes, “Some very specific functions may be missing.”

This can limit users’ opportunities in implementing specific business tasks and necessitate seeking alternative solutions.

What users often praise about Albato

Wide choice of integrations

Users highly appreciate the presence of numerous integrations, making the service flexible and adaptable to various business needs.

One user notes, “You can definitely find a solution for your task.”

Ease of use

Many users highlight the simplicity and convenience of using the service.

One writes, “After a brief study of how the service is organized, you can quickly and intuitively start setting up connections.”

Effective support

Several reviews highlight the effectiveness of the support service.

One user notes, “Support is excellent, they respond well and don’t abandon you!”

Updates and improvements

Users note the regular updates and improvements to the service.

One writes, “It’s constantly updated – I read their newsletter, they regularly improve, develop, and add new tools.”

Intuitive interface

Some users note the intuitive clarity of the interface.

One writes, “There is an extensive guide with instructions for connections and settings.”

This makes the process of working with the service more comfortable and efficient.

Percentage of reviews

Of the reviews provided, 60% contain positive feedback, while 40% are negative.

This may indicate that most users view the service positively, although negative reviews are also present and can influence the overall impression of using the service.

Despite the presence of problematic aspects, positive aspects such as a wide choice of integrations, ease of use, effective support, and service updates play an important role in enhancing the user experience.