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Reviews for aerobics

Collecting feedback from visitors is a crucial component of the success of any activity, including aerobics. Feedback helps improve service quality, considers client needs, and strengthens relationships with them.

Below are effective ways to collect reviews, adapted to the specifics of conducting aerobics sessions.

 

How to get reviews for aerobics

 

Surveys and questionnaires after sessions

Create a survey or questionnaire with questions aimed at identifying the overall level of participant satisfaction, understanding of instructions, workout intensity, and attractiveness of the music accompaniment. Surveys can be distributed in paper form at the end of sessions or sent electronically via email or messengers.

Offer a small incentive for filling out the survey, such as a discount on the next session.

 

Interactive feedback sessions

After the session, hold a short session where participants can share their impressions and suggestions, both in formal discussions and in informal conversations. It’s important to create a friendly and open atmosphere so people feel free to express themselves.

 

Digital platforms for reviews

Use social networks, sports apps, or specialized websites to collect reviews. Create a profile or group where participants can leave their comments and reviews.

Actively interact with participants in these groups, thank them for their reviews, and respond to suggestions.

 

Personal interviews

Conduct individual conversations with participants who regularly attend sessions. This way, you can gain a deep understanding of their preferences and expectations.

Personal interviews can be organized both in an informal setting after a workout and as scheduled meetings.

 

Emails and SMS alerts

Regularly send emails or SMS messages asking for a review of the last session. Include a direct link to the review form to simplify this process.

Ensure the message is concise but also polite and motivating.

 

Encouraging reviews through loyalty and rewards

Develop a rewards system for leaving reviews. Use a points accumulation system, discounts on future sessions, or free participation in workshops.

This approach not only stimulates participant activity but also increases their loyalty to your services.

 

Feedback through mobile apps

If you use a mobile app to manage session bookings, include a feature for leaving reviews directly through the app. Simplifying the review collection process allows participants to share their impressions at any convenient time.

 

For effective collection and analysis of reviews, it is important to systematically approach this process, regularly update feedback collection methods, and adapt them to the changing needs of participants. You will not only improve the quality of the sessions but also strengthen the connection with clients, increasing their satisfaction and loyalty.

 

Examples of aerobics reviews

 

Below are real reviews from real clients (company names not specified).

1

Hello everyone 🙏 my son has been going to this place for a long time! No result for a year and a half!

Just somersaults back and forth! They are just fooling us!

The administrator is the only one who does her job! They’re just making money off kids! No cleaning!

They don’t let parents into the hall. And if they do, they don’t let you watch properly.

The coaches used to be professionals! Now just a rabble!

Especially Konstantin Kharlamov! No discipline or manners!

My child started having back pain after your sessions! They’re just exploiting children!

2

I’m speechless: none of the hairdryers work in the women’s changing room…and outside it’s -17°C. Had to go with wet hair. Now thinking whether it’s worth renewing the membership in such a club.

When asked if they could wait and take measures, they just shook their heads and that’s all.

3

I do not recommend dealing with this organization!!!! They will insult you, your phone will end up in all sorts of databases…

I regret a thousand times that I ever got involved with this organization. And for three years I have been fighting for them not to call me once a week to push a membership.

But in response, they just rudely reply.

4

Called for the first time to find out the cost, wanted to buy. In a mild form, they told me ‘someone will call you back.’

Waited 2 hours—silence. Called a second time, -come over we have more than 20 options, we don’t discuss prices over the phone—KILLED ME🤣

It’s convenient for us if you come to us. I concluded that they don’t particularly need clients and have forever closed this club for myself.

PS the managers seem to be handpicked 😄 how the club has not gone bankrupt yet is beyond me.

5

Terrible smell in the shower. Children and adults share one changing room.

They save on paper towels. This dirty rag is used everywhere, in the pool, the toilet, and the showers.

It’s impossible to book group sessions on a membership.

 

Get more reviews

 

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Autora: Julia Monterey
Julia es una experta en marketing en Internet con más de 10 años de experiencia. Se especializa en atraer clientes y aumentar las ventas para negocios pequeños y medianos. Su trabajo abarca los mercados de Europa, Asia y América del Norte. La amplia experiencia de Julia la convierte en un activo valioso para las empresas que buscan expandir su presencia en línea e incrementar sus ingresos.
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