Reviews for dog walking services

Client reviews – not only a way to assess the quality of services provided, but also a powerful tool for attracting new clients. In the world of dog walking, receiving reviews is especially significant as the emotional attachment of owners to their pets requires a special trust in those who care for them.

In this guide, we will explore various methods that will help you gather numerous reviews for your dog walking services.

How to get reviews for dog walking services

Active communication with clients during walks

During dog walks, actively engage with clients. Maintain a friendly conversation, ask questions about the pet, and show interest in their needs and preferences.

Also, demonstrate professionalism and care. Clients convinced of your care for their pet will be inclined to leave positive reviews.

Post-walk analysis

After completing each walk, offer clients a brief analysis of how the walk went. Discuss the pet’s behavior and mood, and share your observations.

This way, you allow clients to feel your attention to detail and professionalism.

Electronic feedback system

Create an electronic feedback system, for example, via email or a mobile app. After each walk, send clients a short survey or a request to leave a review.

Make the process easy for them by making the form as simple and convenient to fill out as possible.

Rewards and incentives for reviews

Encourage clients to leave ratings by offering various rewards or bonuses for feedback. For example, a discount on the next walk, free additional services, or participation in a draw for valuable prizes.

Such incentives can motivate clients to share their opinion.

Promotions and special offers for reviews

Regularly conduct promotions and special offers related to leaving reviews. For example, run a “Review Week” promotion, during which each client who leaves a review receives additional bonuses or a discount.

Such a tool will create an additional incentive for clients to share their experiences.

Promotion through social networks

Actively use social networks to promote your business and collect reviews. Create profiles on popular social networks and regularly post photos and videos of happy dogs during walks.

Encourage clients to leave their opinion and gently remind them in each post.

Personal approach and wishes

Try to remember the specifics of each client and their pet. Congratulate on pet birthdays, learn their preferences and care characteristics.

This way, you can create a personal contact and convince clients of your individual care, which can be an additional incentive for leaving reviews.

These methods will allow you to actively collect feedback on your dog walking services and build a positive reputation in your field of activity.

Examples of dog walking services reviews

Below are real reviews from real clients (company names not mentioned).

1

I liked the service, the app is simple, clear, and convenient, the managers quickly found a nanny considering all wishes, the nanny I really liked, you can see that the person is caring and pleasant to talk to, the report thrilled me, it’s nice to see that the animal is fine, not sad, and the fact that he was lying with his belly open in the photo in the report means that Ekaterina liked him. I recommend!

2

On October 29, I submitted a request for a walker for evening walks for 12 days with a Bernese Mountain Dog. Through the website and a special form, I filled out all the necessary data.

The form is very detailed. That same day, a walker was selected for 8 days.

Later, walkers were also found for the rest! We found the opportunity to walk by ourselves for the remaining 4 days and eliminate dog anxiety)

So we had a fixed walker for 8 days. A wonderful girl, Sophia, who quickly found a common language with the dog, and each time he eagerly awaited his walker.

All recommendations were adhered to regarding walking time. The walker was excellently equipped.

The tracker is a fabulous option, I saw that my suggestion for the route was also accepted) and the report with a photo is also a very pleasant bonus. With each walk, my dog’s slightly scared face became happier and calmer.

Excellent service. Promptness, your comfort and peace of mind, punctuality, adherence to wishes.

And of course, we were lucky with Sophia. Thank you very much.

I now definitely know where to turn if necessary!

3

We used the service for the first time, on the recommendation of a canine expert (she used to work there herself). We have a dog with a delicate soul, very sad when we’re not there, so we were worried about how it would go, although it was only for 3 days.

But they found us a very good specialist)), she immediately found an approach to our Tim, and he then joyfully greeted her. It’s very convenient that there’s an immediate report on what and how, a map of the walk.

We are satisfied. We will use it again!

Emerging technical questions, all were resolved with the manager.

4

The service Dog-walker was recommended by my colleague. At first, I thought, maybe someday.

And then suddenly I had to start working in the office. I had been working from home for over three years.

I placed an order, the operator called me, we clarified all my questions and they clarified all the necessary points. I requested a walker with experience walking strong, medium-sized dogs.

It took a couple of days to find a walker. He came for an introduction.

Everything suited us and we started walking regularly. To date, we’ve had 4 walks.

My dog loves everyone, but Evgenia accepted him as her own, I saw on the cameras how she tried to lick him and didn’t want to part with him. The service is very necessary in our crazy pace of life.

I look forward to further fruitful use of this service. Definitely recommend!

5

For the first time, I left my dog Jessie for two New Year’s weeks. very worried.

The dog is very friendly with other dogs. but afraid of strangers!

But with our sitter Vasilina everything turned out to be easy and simple! The reports and photos are wonderful, the dog was surrounded by love and care, she even sang to the flute, and she does that only for her own.

Feelings of gratitude just overflow! Any question was resolved very quickly!

Thank you so much!

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