Reviews for educational center

Visitor reviews are a valuable resource for any educational center. They not only reflect customer satisfaction with the services but also serve as a tool for continuous improvement in service quality.

To successfully collect feedback, it is necessary to employ diverse approaches, taking into account the wishes and preferences of the audience.

How to get reviews for an educational center

Creating online surveys

Develop a survey that is easily accessible to visitors via your website or email. Be sure to include questions about the quality of education, organization of classes, and suggestions for improvement.

Provide an option for anonymous completion.

Conducting focus groups

Organize periodic meetings with groups of visitors to discuss their experiences at your center. Ask open-ended questions and actively listen to participants’ opinions.

This approach allows for a deep analysis and ideas for service improvement.

Using social media

Actively engage with your audience on social media. Post content about your educational center.

Invite visitors to leave reviews and comments under the posts. Responding to comments also creates a positive impression of attentiveness to client needs.

Implementing loyalty programs

Create a loyalty program that encourages people to leave feedback. For example, offer a discount on the next course or a gift certificate for each comment.

This motivates visitors to share their opinions.

Conducting personal conversations

Involve teachers and center staff in the feedback collection process. At the end of a course or class, invite students to share their impressions and recommendations.

Organizing thematic events

Hold thematic events such as open days, conferences, or seminars. Invite participants to leave reviews at the event or after its completion.

This solution creates additional opportunities for obtaining valuable reviews.

Creating partnerships

Establish partnerships with other educational institutions related to your field of activity. Offer to exchange reviews and recommendations.

This approach helps expand the audience and increase trust in your center.

Active use of email

Regularly send emails to your clients asking them to leave a review of their experience at the educational center. Keep in touch with clients and remind them of the opportunity to share their opinions.

Effective collection of reviews requires a systematic approach and the use of various methods. Active participation of people in the feedback process will help improve the quality of educational services and enhance the reputation of your center.

Examples of reviews for an educational center

Below are real reviews from real clients (company names are not mentioned).

1

Good day to everyone. I want to complain.

Since August, I’ve been asking the staff to notify me when the group enrollment starts in Mytishchi.

During this time, only at my initiative have the company’s employees made contact.

I’ve contacted them no less than 5 times, each time receiving a response that the timing for testing and group formation is still undetermined and assurances that they will contact me as soon as it is known.

Today another call from my side and the answer was that the enrollment is already closed, I missed it. I ask the management to contact me, in response, silence.

I am outraged to the core! This is their attitude towards clients.

2

They only take on a paid basis although they promised otherwise.

The results of exams are not told, and it’s just advertising.

The child spent 2 hours and it turned out to be just a lure for money. They promised something completely different.

After the results, they told us that your child did not pass… the child is stressed. I do not recommend this, it’s just an ordinary expensive private school and whatever they promise you it’s all lies.

3

Everything would be fine, if not for one “BUT”. In all educational institutions, there is a provision for benefits for children from the category, “left without parental care”.

But for some reason, this school categorically said “NO”. Meanwhile, they raise the tuition fee every year and endlessly offer courses for additional money.

Even for January when children have holidays, they never adjust the payment.

4

The programming course for 5-6th grade students in this school is comprehensive: the composition of PCs and work in some programs, algorithmics, and programming in Python are geared towards game development.

You can choose the time and day of classes when forming groups. Online or face-to-face.

In the class, 10-15 students are taught by one teacher. Most kids study the same curriculum for 2-3 years.

Groups consist of students with different levels of preparation (some have been grinding the same material for 2 years, some are newbies). The price of education is inflated.

5

A wonderful center for exam preparation. Structured material, accessible and interesting explanations, a friendly atmosphere, competent, caring teachers.

Here your child is given knowledge, taught to think logically, which is exactly why my daughter and I chose these courses and were not mistaken. My daughter studied biology in preparation for the basic state exam with Vasilisa Maratovna.

She is cool and extraordinary. Lessons are memorable, the child always talked about something interesting after classes.

The level of knowledge is top-notch. Passed biology in 9th grade with an A.

I recommend the courses.

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