SAMOSALE

SAMOSALE is an innovative loyalty program developed by SAMOSALE LLC. It is designed for retail stores, restaurants, beauty salons, and other businesses with recurring purchases.

SAMOSALE offers a ready-to-use platform integrated with popular messengers like Telegram, Viber, and VK, making customer communication quick, convenient, and efficient.

Service features

SAMOSALE offers a wide range of features that make it an indispensable tool for managing loyalty programs and customer communications. Here are some of the most significant features:

Loyalty bonus system

The system supports multi-level cashback settings, allowing for flexible and attractive bonus programs for customers.

Notifications through messengers

Customers receive notifications about bonuses, promotions, and special offers through messengers, making communication more direct and effective.

Registration of customers without plastic cards

The system allows customers to register in the loyalty program using their phone number or a link, eliminating the need for plastic cards or additional applications.

Manual free mailings

The module enables sending personal messages to a customer base or specific segments through chatbots, enhancing interaction with the audience.

Customer re-engagement module

The system automatically identifies customers who have stopped making purchases and then offers special deals to bring them back, increasing retention and reducing churn.

Referral system

Customers can earn bonuses for inviting friends or acquaintances to the loyalty program, stimulating customer base growth and increasing sales.

Analytics and management

The system offers extensive analytics and management capabilities, including a feedback collection and analysis module, price and discount management, and a CRM system for effective customer base management.

Service benefits

SAMOSALE offers several key advantages that make it an ideal choice for businesses:

Flexible bonus system

The system supports multi-level cashback settings on the SAMOSALE site, allowing customization of the loyalty program to meet specific business needs and customer preferences.

Comunicación eficaz

Integration with messengers enables quick and efficient interaction with customers, notifying them of special offers and promotions.

Automation and personalization

The system automatically tailors offers and notifications to the interests and behavior of each customer, increasing communication efficiency and service level.

Ease of use and simplicity

The loyalty program is easy to implement and use, requiring no complex setup or additional investments, making it an ideal solution for businesses of any size.

Cost reduction and profit increase

Effective communication, increased customer loyalty, and higher repeat sales help reduce advertising costs and increase business revenue.

SAMOSALE is a comprehensive solution for managing loyalty programs that helps businesses attract, retain, and grow their customer base. Sales effectiveness and service level are enhanced through the platform.

What users often scold about

Limited functionality

Users express dissatisfaction with the limited range of features and capabilities of the service. One review states, “You can’t send mailings with photos or videos.”

This limitation can hinder the effectiveness of marketing campaigns and limit customer interaction possibilities.

Need for further development and new features

Users note the need for further development and expansion of the service’s functionality. One review says, “Since the service is new – some features are not implemented, but support takes tickets for implementation.”

Lack of functionality can limit user capabilities and slow down work processes.

Limited integration capabilities

Users express dissatisfaction with limited integration capabilities with other services. One review states, “I wish there were more marketing tools.”

Limited integration can hinder interaction with other tools and systems.

Limited analytics capabilities

Users note the inadequacy of the service’s analytics capabilities for data analysis and obtaining useful information. One review says, “I don’t use analytics in this application because everything I need is in the CRM system.”

Limited analytics capabilities can hinder informed decision-making based on data.

What users often praise about

Effective technical support

Users highlight the responsiveness and quality of the service’s technical support. One review states, “Support works excellently, average response time within a minute.”

This improves the user experience with the service and helps resolve issues.

Convenient interface and functionality

Users highly rate the convenience of the interface and the extensive functionality of the service. One review states, “Completely satisfied with the functionality: nothing to download, bonuses are credited immediately.”

The convenient interface and functionality facilitate effective work with the service.

Integración con sistemas CRM

Users appreciate the convenience of integrating the service with CRM systems. One review says, “The main convenience for our studio lies in the integration with the CRM system and setting up the necessary notifications.”

This eases customer interaction and process management.

Bonus programs and promotions

Users highly value the availability of bonus programs and promotions offered by the service. One review states, “For such a price, samosale is my catch of the year! Already recommended to a colleague.”

This promotes customer loyalty and attracts new users.

Effective mailing and notifications

Users highly value the ability to conduct effective mailings and set up notifications. One review states, “Personalized mailing, yet minimal time spent on sending.”

This helps maintain active interaction with customers and increase the effectiveness of marketing campaigns.

Percentage of reviews

Based on the provided reviews, approximately 70% of the reviews are positive, while about 30% are negative.

Most users highly appreciate the ease of use, the effectiveness of technical support, and the availability of bonus programs.

However, some express dissatisfaction with limited functionality and the absence of certain features, such as multimedia mailings. This can impact the service experience, especially for users who require specific functional capabilities.