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Reviews for dispute resolution services

For effective development of dispute resolution services, it is important not only to ensure high quality of services provided but also to actively collect feedback from clients. Reviews play a key role in building trust, attracting new clients, and improving the service delivery process.

In this context, along with reputation and competence, the ability to effectively manage feedback is an important element of successful activity in this field.

 

How to get reviews for dispute resolution services

 

Requesting reviews via email

One of the most common methods of collecting reviews is sending personalized emails to clients asking them to share their impressions. It is important to create an email template that includes thanks for using the service and a request for feedback.

The email can also include a link to an online feedback form for the convenience of the client.

 

Survey forms after transaction completion

Another effective method is using survey forms, which are offered to clients to fill out immediately after completing a transaction or resolving a dispute. Survey forms may include questions about the quality of services provided, professionalism of the specialists, and level of satisfaction with the outcome.

It is important to make the survey process simple and convenient for the client.

 

Using review platforms

Registering on specialized review platforms such as Google My Business, Yelp, or industry rating sites can also significantly increase the number of evaluations about your activity. It is important to actively manage your profile on such platforms, responding to comments and maintaining dialogue with clients.

 

Using social media

Engaging clients through social media can also be an effective way to receive feedback. Publishing posts calling on clients to share their experience or evaluations can stimulate audience activity.

Additionally, using tools to organize contests or promotions based on reviews can further motivate clients to actively engage.

 

Personal meetings and calls

Do not forget about the possibility of collecting feedback during personal meetings or phone calls with clients. After completing a transaction or resolving a dispute, you can ask the client about their satisfaction with the service and request their opinion or suggestions for improvement.

 

Using bonuses and incentives

Introducing a system of bonuses or discounts for leaving a review can be an additional incentive for clients to share their experience. For example, providing a discount on the next service or a gift for writing a review can motivate clients to actively participate in the feedback process.

 

Participation in professional communities

Active participation in professional communities and associations can also contribute to receiving reviews about your activity. Exchanging experiences with colleagues, participating in discussions, and webinars can arouse interest in clients and stimulate them to write reviews.

 

Continuous improvement of the review collection process

It is important to constantly analyze the effectiveness of the methods used to collect reviews and make adjustments to the strategy based on the results obtained. Regular monitoring of feedback and adapting collection methods to the changing needs of clients will help maximize the number and quality of evaluations received.

 

Effective management of the review collection process is an important element of successful activity in the dispute resolution field, allowing not only to increase client trust but also to continuously improve the quality of services provided.

 

Examples of reviews for dispute resolution services

 

Below are real reviews from real clients (company names are not mentioned).

1

I express immense gratitude to Yuldashov Artem Igorevich and Vardanyan Anait Zavenovna! Specialists with a capital letter.

Helped to get my car back from fraudsters. In particular, I want to express gratitude to Anait Zavenovna, very brave and dedicated to her work, she went and brought the matter to an end!

The best specialist I have seen in action! I recommend only turning here if you want justice!

2

I want to express gratitude to Belyakov Anton Sergeevich and Boldyrev Vadim Igorevich for the work done and the prompt resolution of the problem under labor law. Initially, I just consulted with Anton Sergeevich about dishonest employers, he listened attentively and was touched by the problem.

Just a few days later, I realized that I could not cope on my own and signed a contract for full assistance with a visit to the office. Vadim Igorevich arrived promptly at the appointed time and helped resolve the issue peacefully with the best result for me.

Anton Sergeevich was in touch throughout the entire time and helped not only with legal advice but also supported me personally. Thank you very much, it was extremely pleasant to deal with you and feel protected 🙏🏻

God forbid, of course, but in case of anything, I will contact you again ❤️ I wish you success and prosperity, you are the best!

3

So, I got into a silly situation because of the bureaucracy, and in the end, an individual entrepreneur sued me. Since I am not legally savvy, I delegated this to Anton Sergeevich.

He explained what to do, prepared all the documents, step by step described what to where (for such a novice like me). And just a very positive person who supported and answered all the questions that came up during the case.

Of course, we won the case and they left me alone. Thank you, Anton Sergeevich, if anything, I know who to turn to.

Ah, and naturally, I recommend ❤️

4

Well done. They gave me a free consultation and answered all my questions comprehensively.

They did not take on hopeless cases to not drag out money. They did not try to confuse.

Honest, which is rare nowadays

5

Excellent work!!! Special thanks to the highly qualified lawyer Sukhanova Kristina Vadimovna.

Sometimes in life, there are moments when the help of a qualified specialist is necessary. That’s how our family found itself in a situation we did not know how to deal with.

Honestly, the situation required immediate intervention and substantial knowledge. Fortunately, we were lucky that we turned to Sukhanova Kristina Vadimovna with our problem.

Not only a knowledgeable and competent specialist but also a very pleasant person, communication and cooperation with whom left very positive emotions. This is a LAWYER – PROFESSIONAL with a capital letter.

Thank you very much to you and your team, wishing you prosperity and a huge number of won cases.

 

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Автор: Джулия Монтерей
Джулия - эксперт в области интернет-маркетинга с более чем десятилетним опытом работы. Она специализируется на привлечении клиентов и увеличении продаж для малых и средних предприятий. Её деятельность охватывает рынки Европы, Азии и Северной Америки. Обширный опыт Джулии делает её ценным активом для компаний, стремящихся расширить свое онлайн-присутствие и увеличить доходы.
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