Reviews for nail studios

It’s important to understand that client reviews play a crucial role in the development of any business, including nail studios. They not only help improve the quality of services but also attract new clients.

Effectively obtaining feedback requires strategy and attention to detail. Let’s examine several methods that can help you activate this process.

How to get reviews for nail studios

Active communication during the procedure

One of the most effective ways to get feedback from a client is active communication during the procedure. Pay attention to the person’s reactions while caring for their nails.

Ask questions about their preferences, comfort, and satisfaction with the service. Emphasize that their opinion is important to you and will be used to improve the service.

Email and SMS campaigns

Use email and SMS campaigns to obtain reviews from clients. After visiting the nail salon, send a personalized letter or message.

Thank them for their visit and ask them to leave a review about their experience. It is important to provide a direct link to the platform where people can share their impressions.

Promotions for reviews

Develop promotions that encourage clients to leave reviews. For example, offer a discount on the next visit or a gift for leaving a review.

Such a solution can be an advantageous motivator for people to share their opinion.

Using reviews as part of marketing

Incorporate client reviews into your marketing strategy. Display them on your website, on social media, and on other platforms.

This approach will increase trust in your nail salon and encourage other clients to leave their review.

Real-time feedback

Create a mechanism for real-time feedback. For example, place QR code blocks in your establishment.

This allows people to quickly leave a review without leaving your location. Ensure anonymity so that clients feel more comfortable expressing their opinion.

Obtaining feedback from visitors to a nail salon is an important element of a successful business. Use a combination of the above methods to maximize the activation of this process.

Also, create a positive impression among clients about your establishment. Remember, every review is an opportunity to improve the quality of service and attract new visitors.

Examples of nail studios reviews

Below are real reviews from real clients (company names not listed).

1

Perfect manicure with a 5% discount on the next visit, or how to get a 200 ruble discount. I went today for a manicure with a simple design.

But let’s take it step by step… they removed the polish with a device and already I was surprised when they started to remove it along with the nail plate) Despite my complaints that it hurt, the technician’s response went in one ear and out the other.

I endured it three times. After that, instead of a machine manicure, I got the pleasure of having my cuticles removed with clippers, which led to wounds near the nail plate.

So they decided to just rip my skin a little bit, the same with the rolls 😌 Thanks for the pain, but I didn’t sign up to be a masochist)

After that, my patience ran out, I had to ask for a new technician.

For decency, they could have apologized, but they said they’d give me a new technician, meaning this approach is used often 😌

At the end for the performance with my nails they offered a small discount of 200 rubles) P.s. The 5% discount for a review really warms my heart, but of course, I have no desire to use it 😌

2

Did not like the work of the technician. Done sloppily, the shellac is bumpy, nails are filed very mediocrely (plus or minus straight and okay).

I would not recommend. Maybe I just got unlucky with the technician… The atmosphere in the salon is cozy, the administrator is pleasant.

But coming for a specific service and not getting it properly, the overall impression from the visit remains not the most pleasant. If you like playing roulette, this is the salon for you)

3

Was very put off by the untidiness, various stains everywhere: chairs, technician’s apron, palette, a sugar packet left on the table next to you that no one seems to care about) But even that’s not what prompted me to write a review)

I came for a pedicure for beautiful heels, and left with something unrecognizable) I’m attaching a photo. It’s a pity I didn’t notice this right away in the salon, I trusted the technician, which turned out to be in vain.

Very disappointed with the visit.

4

Got beautiful nails done, but when I went outside, two guys attacked me. I defended myself as best I could, but the shellac is like new.

I recommend the salon.

5

Horrible! Went twice to VIP technician Alina, the third time she just didn’t show up for work and I had to go to another salon and thank God otherwise they would have amputated my fingers!

Onycholysis from the artificial coating, filed down to half the nail, damaged matrix and a longitudinal crack due to excessive removal…sorry and this is the work of a VIP technician? She shouldn’t be allowed near people!

Consider this, the VIP technician mangled my feet so bad, what to say about the others.

The salon is cheap, coffee is awful, admins don’t warn that the technician didn’t show up, now also the expensive treatment of my mangled feet…..

don’t go there if you value your health, for this money no decent technician will do manicure and pedicure, better to spend more with professionals, than to fall into the hands of a VIP butcher for pennies!

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