Reviews for a bar

In the field of entrepreneurship, especially in the hospitality industry, it is crucial to actively gather feedback from patrons in order to continuously improve the quality of services offered. Obtaining reviews from clients is a key aspect of successfully running a business, including for bar owners.

Below are various methods that allow for the most effective collection of feedback from visitors.

How to get reviews for a bar

Electronic surveys and feedback forms

Creating electronic surveys or feedback forms on your website or social media allows visitors to quickly and conveniently leave their reviews. Be sure to include various categories for assessment, such as service quality, drink selection, atmosphere, etc.

This tool will help you gather detailed data for analysis.

Using mobile apps

Creating your own mobile app for your bar that allows leaving reviews and ratings will attract the attention of visitors and make the feedback process even more convenient.

Encouraging reviews through promotions and bonuses

Offer visitors incentives to leave ratings, such as discounts on their next visit, free drinks, or entry into a prize draw. The above can motivate customers to more actively share their opinions.

Active engagement in real time

Train your bar staff to actively interact with visitors and ask them to leave reviews. A polite and personalized request can significantly increase the likelihood of receiving feedback.

Participation in online platforms and directories

Registering your bar on popular online platforms and directories, such as Google Maps, Yelp, or TripAdvisor, allows visitors to leave reviews and ratings in a convenient form for them.

Organizing events and themed parties

Hosting various events and themed parties can attract new visitors and encourage them to leave reviews about your establishment.

Conducting focus groups and anonymous surveys

Regularly conducting focus groups and anonymous surveys among visitors will help you obtain deep and objective reviews of your bar and identify potential areas for improvement.

Social media and blogs

Actively managing your bar’s social media pages and regularly posting content about events, promotions, and new features can stimulate visitors to leave reviews and comments.

Feedback through email and SMS

Sending personalized emails or SMS messages after visiting your bar asking for a review can be an effective way to collect feedback.

Effectively using various methods of gathering reviews will help you gain valuable information on how to improve service quality and meet the needs of your audience.

Examples of a bar reviews

Below are real reviews from real customers (company names not specified).

1

Occasionally ordered food delivery here. Overall, it was decent, we liked it.

But the last delivery left an indelible impression. I open the container, and a live cockroach, which I fear like death, runs out.

I can’t even imagine the level of unsanitary conditions for no one along the entire chain from the chef to the courier and managers to notice this! They refunded our money, of course, but we didn’t eat it, sent everything to the trash.

Do not recommend.

2

I often order takeout food. And it’s the same every time.

Like this time. I entered, no one greeted or met me.

Some staff were behind the bar, others at a table. No reaction.

I approached the counter myself to order, had to go up to them and say, “will anyone take an order?” They took the order.

Ordered “Dublin Grill,” the waiter initially thought I wanted a steak, fine. He charged, I look, the bill without discount, had to remind the staff about their takeout discount (like every time, I remind them there’s a discount).

Paid, asked how long to wait, answer 10 minutes. I came back after 15, turns out they lost my check (this also isn’t the first time).

A manager approached me, asked where I was from, and said they would bring the order themselves. 15 minutes pass.

No one brought my order. I went for it myself.

The order was sitting on a chair. The manager was sitting at a table, so were the waiters.

And nobody even intended to bring it. Instead of apologizing, they just silently handed over the order.

Guys, are you serious?? There are fewer guests in the hall than staff.

I’d understand if it were busy, but everyone is SITTING!!! Customer orientation 1000/10!

3

horror…

To get to the 3rd floor where the Pub is located, you have to pass through nine circles of tobacco smoke. When I finally got upstairs, felt like I had smoked a pack of cigarettes…..

The food – a nightmare. Ordered a set of tinctures 40 g. (6 pieces), drank the whole set in 40 minutes – not a buzz in one eye))))))) where are the 40 degrees)))))))

The atmosphere is frightening. On a Saturday evening, there’s no music at all:)))) you can only hear the hum from the chatter of surrounding people, like at a market)

Food is brought earlier than alcohol – you involuntarily wonder, “am I in a bar or in a cafeteria where they ran to the next store for vodka?”

Enjoy your stay at this dive, where the scent of a gas station bathroom and tobacco reigns 🙂

4

I’ve been to this establishment more than once, everything’s normal, with food, drinks, and music all decent, tasty beer and tinctures. Came for dinner on March 8th, had reserved a table in advance.

Was struck by the indifferent careless attitude of the lady administrator. When seating, she placed me by the exit passage, although there were free spots, she referred to a reservation, they remained free until the end of my visit.

Placed an order, salad was brought immediately, waited an hour and a half for the main dish, periodically reminding the waiter, after the stated time, I asked more insistently, So When!? – another 25~30 minutes!!!

Didn’t wait. Maybe my story will be useful to someone.

The establishment can spoil your mood.

5

Came on a hot day, after work, in a great mood, few people in the hall, weekday. ordered a liter of beer with wings. And just happened to turn towards the counter, where they pour beer and saw how they poured the drips of beer from the tap into my liter mug.

Wasn’t in the mood to argue, but next time I see such a thing I’ll splash the contents in the bartender’s face 😠

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This is a universal solution for obtaining online opinions. Get reviews for a bar – allow your business to quickly respond to client feedback.

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