Reviews for child care services

Receiving reviews from parents whose children you care for is an important part of developing your childcare business. Reviews help increase trust among potential clients.

To boost the flow of reviews, a range of actions aimed at interacting with parents and creating convenient opportunities for them to express their opinions is necessary.

How to get reviews for child care services

Personal meetings and communication

Initiate a conversation about their impressions. At the end of the day or week, when parents come to pick up their children, take time for a short conversation.

Ask them about their impressions of your service, find out if they have any wishes or remarks. Emphasize that each opinion is important to you and will be used to improve the quality of care for their children.

Electronic surveys and polls

Create a survey using online tools like Google Forms or SurveyMonkey. In these surveys, parents can rate aspects of your service, including how children are treated, educational moments, etc.

Send survey links via email or messengers. It’s very important for parents to have the opportunity to express themselves even when there’s no time for personal meetings.

Oral reviews during personal meetings

Offer to fill out a brief survey during the meeting. For those who prefer “here and now” interaction, have a tablet or survey forms ready so they can leave their review right in front of you.

Creating a motivational system

Implement a reward system. For example, offer a discount on the next month of service or a small gift for leaving a review.

Small pleasant surprises not only increase the number of reviews but also strengthen relationships with clients.

Using social media

Actively use your grooming salon’s profiles on social media. Publish photos and reports of days spent with the children, with the parents’ consent, of course.

Create a group or chat for parents where they can share their thoughts and suggestions.

Персонализированные сообщения

Send personalized letters. Remind parents of the opportunity to leave a review through individual emails, emphasizing how important their feedback is for further development.

Transparency and openness to feedback

Show readiness to accept any feedback. Let parents understand that you are open to dialogue and ready to work on any aspects that concern them.

Discuss received reviews. If you receive a review that requires changes in your service, discuss it with the parents and inform them about the steps taken to improve.

Applying these methods will not only allow you to collect reviews from parents but also build trust with them.

Examples of child care services reviews

Below are real reviews from real clients (company names not mentioned).

1

We’ve been coming since 1.5 years old. Very, very, very attentive and kind treatment.

Teachers really love the kids. The little one got used to it 🙂

They have their own territory, kitchen, security, cameras. They feed them five times with some incredible dishes (I don’t cook like that at home 😀).

Thank you for being there 🤝

2

Wonderful and beloved Baby-club! Very friendly teachers, it feels like only those who truly love children work here.

Especially we love Nastya! My child thinks Nastya is his sister! 😁

I highly recommend it to everyone!

3

Wonderful territory, like a real serious state kindergarten.)

My criteria for selection were also based on this.

Everything has its own: good territory, neatly and clean inside the institution.

They cook deliciously, the child is always satisfied.)

Pool, salt cave available for the little ones.)

About the attention, limitless love, understanding, responsiveness, and self-sacrifice of our beloved Olga Alexandrovna – there are not enough characters to describe.

As another mom from our group says, you want to stay with her all day yourself, and not go anywhere else.)))

Thank you very much for such educators.

And yes, there are also many different clubs additionally.)

Special thanks for revealing talents in theatrical activities. Incredible holidays for parents, where children are open, free, and always friendly.

Great place. Thank you.

4

Sensitive educators who are actually professionals. The team’s work feels well-coordinated, which is important.

My daughter runs to kindergarten and misbehaves there)) And thank you for the patience and kind treatment towards her.

In a healthy collective, children become better, they are friends and play, always discussing some of their topics)

English language – top notch! preparation for school – one of the best in town, a friend’s child went from kindergarten to the second grade of the fifty-seventh school, and my child went to primary school (they also have an initial school) also to the second grade and we have not regretted a single day.

Thank you for the best years, and we really hope to stay with you until the end of school!

5

Never regretted going!! Already two children have attended here and each time I am amazed at the atmosphere, how much they love the children!

And when I saw what their program was, how they met me, although I hadn’t scheduled an appointment, and they consulted on adaptation issues, psychological aspects, and even fed me Belgian waffles with ice cream, I wanted to stay there myself!

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