Reviews for distance learning services

Productive interaction with clients is an essential component of successfully providing distance learning services. Feedback from students and their parents not only provides insights into the quality of services provided but also helps build trust and attract new clients.

How to get reviews for distance learning services

Electronic surveys and polls

Developing electronic surveys or polls is an effective method for gathering reviews. Creating structured questions about various aspects of learning—from lesson organization to the quality of provided materials—allows for detailed feedback. It is advisable to use various types of questions, including open-ended, multiple-choice, and rating scales, to cover a broad range of opinions.

Individual discussions and consultations

The ability to conduct individual discussions with students and their parents opens up additional opportunities for obtaining valuable reviews. Providing a personalized approach helps identify individual needs and expectations, which in turn leads to a deeper understanding of their experiences with the education provided.

Interactive platforms and forums

Creating interactive online platforms or forums where students and parents can share their experiences and discuss educational issues encourages active participation and opinion exchange. Offering the possibility of anonymous reviews can lead to more openness and honesty in expressing opinions.

Emails and personal messages

Regularly sending emails or personal messages to students and their parents asking for reviews on remote education services can be an effective way to encourage reviews. It is important to provide easy-to-use instructions on how to leave feedback, making the process as convenient as possible for clients.

Webinars and online events

Hosting webinars and online events dedicated to discussing the quality of education and interaction with clients provides participants an opportunity to actively express their opinions and ask questions. Such events help establish closer connections with clients and build trust.

Effective collection and analysis of reviews from students and their parents are key aspects of the successful development of remote education services. Using various methods and tools allows for the creation of an extensive reviews database, which serves as the foundation for continuous improvement of service quality and enhancing client satisfaction.

Examples of distance learning services reviews

Below are real reviews from real clients (company names not specified).

1

The marketing is EXCELLENT! LOTS OF PROMISES. But otherwise, it’s complete nonsense, just wasted time and money. You are left to your own devices—if you’re good, great; if not, it’s your own fault. All the curator’s consultations boil down to ‘well, if you quit studying, it’s no big deal, we’ve already got our money.’ It takes a day for the curator to respond to your question, and by then you’ve forgotten what you asked. The curator changed FIVE times, to no avail. The chat on Telegram is cool, but they won’t personally attend to you.

2

Wow, the level of illiteracy among the staff is shocking. Many reputable state-licensed universities with excellent reputations now offer this form of education. I know for sure that the Fedorov Institute of Printing is on their list because I looked at this option for myself. It’s just adult education—rightly noted here for people who can’t travel to another city, are deeply interested in the subject, and have self-study skills.

3

My son is studying at the Northwest Technical University in St. Petersburg—everything is official, the university is old and respected. But he really just needs the diploma; he’s been working for a long time. It’s hard to acquire knowledge with such training, but he doesn’t need it; he needs the degree for a higher salary.

4

In short: The diploma images on the website do not match reality. You will not have an official state diploma. The programs seem interesting, but the admissions staff (if they exist) don’t care at all about your applications on the website. Just a blatant grab for your phone number.

5

Horror 🙁 If anyone wants to throw away 80k+ and understand nothing—welcome. I went for Unity Game Dev… Thought I’d learn, haha, the first stream—the person says ‘I don’t know what you’re supposed to do, you haven’t studied this yet, you were supposed to get C# a bit later’ -> I was shocked… I stopped, and if it weren’t for my laziness, I should have gotten a refund because this is trash(( I don’t recommend it to anyone..

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