Reviews for hair removal services

Customer reviews are a crucial resource for any business, including those providing hair removal services. They help to build a positive image among potential clients and provide valuable feedback for improving service quality.

Here is a detailed guide on how to collect reviews.

How to get reviews for hair removal services

Personal request after service

Directly after providing a hair removal service, the technician can personally ask the client to leave a review. This should be done tactfully and at an opportune moment, for example, during post-treatment skin care when the client has already assessed the quality of work.

The technician can explain how important the client’s personal experience is to them and how it helps improve the service.

Emails and SMS reminders

Some time after the visit, you can send the client an email or SMS thanking them for choosing your studio and asking them to share their opinion on the service received. It’s beneficial to provide a direct link to the page where they can leave their review, simplifying the process.

It’s important to emphasize how each client’s opinion is valued and how it contributes to improving service quality.

Loyalty system for clients leaving reviews

Create a loyalty program where clients can receive bonuses for leaving reviews. For example, offer a discount on future procedures or free services.

This approach encourages clients to share their experiences and promotes their return.

Using social media

Actively manage your social media pages. Regularly post work results, client reviews, and interesting information about depilation and epilation.

Consider organizing promotions where clients can get a discount on their next visit for leaving a comment. This increases client engagement and motivates them to share their impressions of your studio.

Feedback through mobile apps

If your business has a mobile app for booking procedures, use it as an additional channel for collecting reviews. After each visit, a notification could appear in the app inviting the client to rate the service and leave a comment.

It’s important to ensure that this process is simple and convenient.

Direct interaction in the salon

In the salon, you can place QR codes that lead to the review page when scanned. This can be done in the form of stylish cards placed at the reception desk or in relaxation areas.

You might also consider setting up tablets and offering clients the chance to leave their feedback right after the service.

Maintaining dialogue with clients who leave reviews

It’s equally important not just to collect reviews but also to maintain dialogue with clients who leave them. Thank those who leave positive reviews and respond professionally and constructively to critical remarks.

Show your readiness to improve service quality.

By implementing these methods, remember that each review is an opportunity not only to improve your service but also to deepen relationships with clients, showing attention to their preferences.

Examples of hair removal services reviews

Below are real reviews from real clients (company names not specified).

1

I love Olesya and her work;)

The hair doesn’t grow back, thank God

I go every 3 months for a touch-up, happy with the results!

2

The best hair removal here. Everything at the highest level.

Clean as in an operating room. The hair disappears before your eyes.

3

Fabulous studio, the master is just beyond words how cool she is. Approach to work, people, in general, I can say, it’s love.

Prosperity, pleasure, development, and abundance.

4

I had an appointment with Narine the other day, and surprisingly I arrived to find some Gulya instead, I was completely outraged by the visit, especially since I was told Narine was ill.

I decided to write to her since we’ve known each other for years, wondering what happened, but it turned out she was fine, it’s the studio of liars.

Why deceive people? You only bring negativity to yourselves!

5

It was my first time at this studio, it’s clean, cozy, the receptionist girl is sweet, but the master Ivette seemed unhappy working during the holidays, or maybe that’s just her normal state.

I’ve been to other masters in other studios of this chain and the procedure was much more comfortable, and they were more attentive, they switched the power at my first request. I won’t come back here.

Get more reviews

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