Reviews for shashlik restaurant

Visitor reviews are an invaluable resource for any establishment, including shashlik restaurant. They provide feedback on the quality of services and can attract new customers based on the positive experiences of other guests. Therefore, it is crucial to actively and systematically collect reviews to continuously improve operations and enhance customer satisfaction.

How to get reviews for shashlik restaurant

Using electronic platforms and apps

Many visitors prefer to leave reviews through various online platforms and mobile apps. For your shashlik restaurant, this could mean having an active presence on platforms such as TripAdvisor, Google Reviews, Yelp, and others. It is important to regularly monitor these resources and promptly respond to reviews. Express gratitude for positive feedback and address any issues in the case of negative reviews.

Conducting promotions and giveaways

Temporary promotions or giveaways for those who have left reviews can be a stimulus for active feedback. For example, you could offer a discount on the next order or participation in a prize draw for each review left. This approach motivates customers to share their opinions and fosters loyalty to the establishment.

Creating review cards inside the establishment

Place special cards or stands in your shashlik restaurant that invite visitors to share their impressions. Ensure easy access to pens and forms for writing reviews, as well as information on how to leave a review online.

Conducting surveys and questionnaires

Conducting surveys among visitors in the establishment or through electronic forms can be a useful tool. Questions may address not only the quality of dishes and service but also the overall atmosphere in the shashlik restaurant, menu preferences, etc. This allows for more detailed information about customer needs and preferences.

Active interaction with visitors

Engage actively with visitors during their stay at the shashlik restaurant. Train staff to be friendly and attentive, encourage dialogue with customers, and actively inquire about their opinions. Such service can be a direct incentive for visitors to express their impressions and suggestions.

Создание программы лояльности

Introduce a loyalty program for regular customers. Within this program, guarantee bonuses or discounts for active participation in leaving reviews. The program can also help increase the amount of feedback received.

Using a combination of methods will enable your shashlik restaurant to effectively collect reviews from visitors. It will also help continuously improve service and meet customer needs.

Examples of shashlik restaurant reviews

Below are real reviews from real clients (company names are not mentioned).

1

It used to be… Kebabs meant coziness, hospitality, very tasty, inexpensive, service 5+. Now, it’s a confusing dive with horrible customer treatment. Not tasty, serving cold from the freezer, etc. And the main thing is the word SORRY does not exist in the vocabulary of waiters or the manager….

2

DO NOT recommend. HORRIBLE There you only drink, meaning, get drunk. You cannot eat there, not at all, Ordered pork it was just awful, Potatoes all greasy. Drinks all diluted. The place smells of food very pushy waiters. Stomach hurts after visiting this place. HORRIBLE HORRIBLE

3

Wonderful place, despite the simplicity and modesty of the setting, the cooks prepare insanely delicious food. We ordered kebabs, lyula, and tried shawarma. I was more than satisfied with any dish! Whenever I come, it’s always packed, the place is always bustling, isn’t that an indicator of popularity!? Definitely 5 stars, I recommend everyone to visit at least once!

4

The establishment is not for Russians!!! Unfortunately, we didn’t manage to eat anything. We came, placed an order, it was cold, we immediately felt chilly. The music was very loud – something akin to chanson. We asked to turn it down, some man of Caucasian appearance came out and yelled at us very loudly and obscenely. We left immediately. Very unpleasant impression!!!

5

Kebab and lyula are tasty. In general, tasty. But….do not order delivery. You will not wait for it. We have been waiting for 1.5 hours. How much longer…??? Total, 2 hours from the time of ordering(((Horrible((( They also cheat with the weight((( Called about delivery, the first time, after an hour and 20 minutes they picked up the phone, then did not pick up at all. The phone is unavailable((( Also, the menu states that with an order of 1500 rubles, you get compote as a gift. There’s no sign of it…

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