Kontur.Elba

Kontur.Elba is an innovative electronic accounting service. It is designed to simplify business management and reporting for entrepreneurs and organizations operating under the Simplified Tax System and patent system.

The program provides a reliable tool for recording financial operations, automating tax reporting, and increasing the efficiency of accounting.

In this review of Kontur.Elba, we will look at some of the main features and their importance for users:

Service features

Order accounting and warehouse storage

With Kontur.Elba, it is easy to track orders, manage warehouse stocks, and process information about the arrivals and shipments of goods.

Retail sales and reporting

The program automates the process of retail sales, helps create and send the necessary reports to the Federal Tax Service and the Central Bank of Russia. This significantly simplifies accounting processes.

Financial accounting and payment orders creation

Kontur.Elba allows for the accounting of income, expenses, and goods, as well as generating payment orders for the payment of taxes and contributions.

Assistance in obtaining a patent and tax calculations

The service helps send applications for obtaining a patent and automatically calculates taxes on salaries, thereby facilitating the process of interaction with state authorities.

Electronic signature and document transfer

With the service Kontur.Elba, it has become possible to use an electronic signature for contracts, invoices, and acts. There are also integrations with the Diadoc electronic document management system.

Online consultations and customer support

Users have access to free consultations from professional accountants and lawyers directly from the system. Support resolves arising issues quickly and efficiently.

Service benefits

Online support

Kontur.Elba provides round-the-clock online support, ensuring prompt resolution of emerging issues.

Free training

Users have access to free training materials and webinars. Training helps master the service and improve accounting skills.

Data transfer and mobile application

Kontur.Elba easily transfers data from other systems. Access to a mobile application for business management is available anytime and anywhere.

Wide functionality and integration with other services

The program has extensive functionality, including order accounting, retail sales, financial accounting, and much more. Additionally, integration with various online services is possible to enhance business efficiency.

Compliance with legislation and data security

Kontur.Elba complies with federal laws on personal data protection. This ensures a high level of confidentiality and security when working with accounting information.

All features and advantages make Kontur.Elba an indispensable tool for users, namely for entrepreneurs and organizations operating under the Simplified Tax System and patent.

The program guarantees effective business management and simplifies accounting work.

What users often scold about Kontur.Elba

Insufficient support and update issues

Users express dissatisfaction with insufficient support from the service, especially regarding the speed of responses and problem resolution. They also mention issues with updates, which can cause inconvenience and malfunctions in operation.

“Support is poor, responses are slow, they contradict each other, better to figure it out yourself.”

Inconvenient interface and changes in service operation

Users complain about the inconvenience of the new interface and changes in the service operation, which complicate interaction with the program and can cause difficulties in performing operations.

“The new interface was very unfamiliar – on a large monitor there are many white spaces around the edges, although for phones-tablets, probably, it’s fine.”

Problems with correct operation and refunds

Users encounter problems with the service’s operation, such as incorrect setup of functions or the absence of necessary tools. Negative experiences with refunds when the service is unsatisfactory are also highlighted.

“Everything has seriously deteriorated—critical bugs with financial reporting in their products aren’t even hurried to be fixed.”

Costly subscription and disparity between price and functionality

Users note that the subscription cost for the service is high relative to the provided functionality, which can be unacceptable for some users, especially if the service does not meet their expectations.

“The cost of the program is inflated, does not match the functionality.”

What users often praise about Kontur.Elba

Effective technical support

Despite the issues, users highly rate the performance of technical support, noting its readiness to help and clarify any questions related to tax reporting and other aspects of the service operation.

“Effective support, not always on the first try, but problems get resolved.”

Functionality for business management

Some users note the convenience of using the service for business management, including invoicing, banking operations, reporting, and tax payments.

“I get everything I need from the service in the required amount and even a little more.”

Percentage of reviews

From the analysis of the reviews, it is evident that negative reviews of the “Kontur Elba” service significantly outnumber the positive ones. This may negatively impact users’ experience with the service, causing disappointment and dissatisfaction.

Shortcomings, such as problems with support, an inconvenient interface, and high subscription costs, may deter users from using the service and prompt them to look for alternative options.