MTS Kassa
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MTS Kassa is a platform for managing transactions and customer service in various business sectors, including retail stores, the service sector, mobile trade, and online sales.
The service offers both rental and purchase options for trading equipment, either at full cost or in installments.
Company specialists provide professional assistance in registering equipment with the tax authorities and setting up the cash register for turnkey operation.
Service features
The platform has many tools. We will review MTS Kassa and focus on the most fundamental ones.
Automatic updates
MTS Kassa users enjoy automatic and free updates, ensuring the functionality’s relevance and the service’s security.
Offline mode
The MTS Kassa system allows for offline operation. The cash register can generate and print receipts even without an internet connection.
When the connection is restored, the data is automatically sent to the Fiscal Data Operator (FDO), ensuring the preservation of sales information.
Low rate for cashless payments
With MTS Kassa, users can accept cashless payments with a low commission (0.4—0.7%) via the Fast Payment System (FPS), saving money and enhancing business competitiveness.
Integrated inventory management
The platform provides integrated inventory management, allowing users to count inventory and much more without the need for separate services, saving entrepreneurs’ time and resources.
Full cycle of work with egais and product labeling
MTS Kassa service provides a full cycle of work with the Unified State Automated Alcohol Accounting System (EGAIS), product labeling, and veterinary control goods in a single-window mode. The service is integrated with all state systems.
This simplifies the acceptance and sale of goods, accounting, reporting, and protection against errors and fines.
Cost-effective solution for online stores
For online stores, a cost-effective solution is offered—a single MTS Kassa for online and offline sales. Couriers can use the MTS cash register app instead of buying separate online cash registers.
The process becomes simpler and saves money.
Remote control from a smartphone
The MTS Kassa. My Business app allows users to view key trading indicators in real-time, such as revenue, average check, number of returns, and others.
This enables efficient business management.
Service benefits
Automatic updates
Free and automatic updates ensure the relevance and security of the service’s operation.
Offline mode
The ability to operate in offline mode guarantees the uninterrupted operation of the cash register, even in the absence of an internet connection.
Low rate for cashless payments
A low commission for cashless payments through the FPS reduces payment processing costs.
Integrated inventory management
The ability to track inventory stocks and other inventory management functions without additional services saves entrepreneurs’ time and resources.
Full cycle of work with egais and product labeling
Integration with state systems provides effective accounting, reporting, and protection against errors and fines.
Cost-effective solution for online stores
A convenient and cost-effective solution for online stores that allows handling online and offline sales within one system.
Remote control from a smartphone
The “MTS Kassa. My Business” app allows entrepreneurs to control the main trade indicators in real time using a smartphone.
This provides the ability to respond promptly to changes and manage the business effectively even away from the cash register equipment.
The MTS Kassa website is a good solution for managing trade and customer service. With its numerous functions, user-friendly interface, and wide range of capabilities, it becomes an indispensable tool for entrepreneurs in various business sectors.
Moreover, the availability of a free tariff and a flexible pricing system make MTS Kassa an attractive choice for small and medium-sized enterprises.
What users often scold about MTS Kassa
Lack of personalized customer approach
Users express dissatisfaction with the lack of a personalized approach by the service. They expect more personalization and adaptation to their needs.
As one review notes: “There is no ability to customize the service to your own needs.”
Limited customization options
Some users desire more opportunities to customize the service to their requirements. They mention the limited functionality and adaptation possibilities.
One review states: “Limited settings, do not always meet business needs.”
Issues with service and support
Some users note the inadequate effectiveness of technical support and service from the service provider. They point out long response times and not always adequate problem resolutions.
One review observes: “They do not always respond promptly to problems, causing delays.”
Limitations in functionality
Users express dissatisfaction with limitations in the service’s functionality, which hampers their ability to perform their tasks effectively.
As one review notes: “Lacks certain features for convenience of use.”
Insufficient information
Some users note the service’s insufficient informativeness, which complicates their work and decision-making.
One review states: “It’s not always clear how to use certain features, lacking detailed instructions.”
What users often praise about MTS Kassa
Favorable rental and purchase terms
Users note the favorable rental and purchase conditions of the equipment, allowing them to save money.
As one review indicates: “Pleased that there are various rental offers. I chose a cash register with a cash management service (CMS), now I have a bank account.”
Flawless equipment operation
Users highly rate the reliability and flawless operation of the equipment. They note that the cash register works excellently, and receipts are printed clearly.
As one review notes: “The cash register works excellently, everything is satisfactory.”
Ease of use
Many users highly value the ease of use of the service. They note the simplicity and clarity of the interface, which simplifies their work.
As one review says: “The devices are quite convenient.”
Savings on purchasing used equipment
Some users highlight savings when purchasing used equipment. They note good discounts and warranties on used equipment.
One review states: “Managed to save well on the purchase.”
Cloud inventory management capabilities
Users highly rate the cloud inventory management capabilities provided by the service. They note the convenience of managing trade and monitoring stores remotely.
One review states: “There is cloud-based inventory management, from which it is convenient to manage trade and monitor all stores remotely.”
Percentage of reviews
The proportion of reviews is approximately 66.7% positive and 33.3% negative. This may affect the user experience of the service, as the majority of reviews are positive, creating an impression of its overall reliability and ease of use.
However, the presence of negative reviews is also important as they highlight existing problems that the service should consider and improve to meet user needs.
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