Reviews for business energy services

Obtaining reviews from clients is a key element for the development and improvement of energy services for businesses. Reviews serve as a trust signal for potential clients when deciding whether to collaborate.

Here, it is crucial to develop and implement an effective feedback collection strategy.

How to get reviews for business energy services

Personalized email requests

Create several versions of emails asking for reviews, tailored to different types of clients. In the email, state how important their review is to you and how it will help improve the quality of your energy services.

Mention specific aspects of the cooperation in the email to show the client that their opinion truly matters to you.

Using online review platforms

Choose review platforms that are most popular among your target audience. These could be professional social networks like LinkedIn, industry portals, or review sites.

Place links to your profiles on these platforms on your company’s website, encouraging clients to share their experience.

Feedback during meetings

During personal meetings or negotiations with clients, inquire about their opinion on the quality and effectiveness of the services provided. An informal conversation allows for honest and open feedback.

Prepare a list of questions in advance to deepen your understanding of what clients liked and what could be improved.

Creating surveys and questionnaires

Develop and distribute online surveys among your clients with questions aimed at evaluating various aspects of your energy service. Use specialized tools that allow for the analysis of survey results.

Offer small bonuses or discounts for completing surveys to increase client motivation to participate.

Direct engagement through social media

Maintain an active presence on social media by regularly posting useful content and responding to comments and questions from clients. This will create a favorable atmosphere for clients to share their impressions.

Launch special campaigns on social media encouraging clients to leave reviews, possibly using hashtags to increase reach.

A strategic approach to collecting client reviews will not only improve the quality of business energy services but also strengthen client trust and loyalty. It is important to remember that the process of obtaining reviews is not a one-time campaign but continuous work that requires attention to detail and a readiness to dialogue with clients.

Examples of business energy services reviews

Below are real reviews from real clients (company names not mentioned).

1

The office works quickly, the girls aren’t particularly eager to work with people, but if you don’t push them too hard and demand that they work properly, they quickly soften up and start treating you normally.

I approached them for technological connection in New Moscow. Everything was done within the stated timeframes and connected for 550 rubles as it should be.

Thank you!

2

A reliable partner for LLC “Production Company BK B&B”.

We have been using the services of the electrical measurement laboratory, service and maintenance of equipment, including complex, production for about 10 years

Huge thanks to the company director for understanding what production is, how critical downtimes are and working by the formula “prompt response + competent assessment of the situation + instant decision-making + process assurance = handshake (and money is not the main thing, it comes last)

3

We will only turn to “AVK-service” if necessary. Thank you very much for the work done.

Everything was done professionally, all the mistakes of the unfortunate builders were corrected, all necessary documentation was obtained. Thanks again.

4

When opening a store in a shopping center, I requested “acceptance test” protocols, quickly found a company online. A young guy came, looked around, took a copy of the project documentation and left.

Three days later he brought the report. The shopping center engineer found a bunch of discrepancies and blatant errors in the document and did not accept the report.

Neighbors (tenants) gave me contacts for AVK-service. Engineers arrived on time, examined all premises and electrical panels, crawled into every “nook”.

As a result, they identified more remarks and contractor’s shoddiness than the shopping center engineer. The report was provided by lunchtime that same day (the work was done overnight).

After the remarks were addressed, the shopping center was successfully accepted and opened.

It was slightly more expensive than the first company, but it was worth it, contractors always try to cheat.

Thanks guys, I recommend

5

Hello everyone! I turned to this organization again having had a positive experience before.

Everything brilliant is simple. So, briefly and in simple words.

Politely, on time, quality and consistently reliable, in which the absolute credit goes to the manager, Mikhail. The outcome of addressing his electrolab, ElkomElectro—well done work.

Success.

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