Reviews for daycare centers

For managers of child care institutions such as daycare centers, reviews from parents are a key tool for improving service quality and attracting new clients. Effective collection of feedback helps enhance services and build trusting relationships between staff and parents.

Below are methods and strategies to help organize systematic collection of parent reviews.

How to get reviews for daycare centers

Electronic surveys and questionnaires

Creating short and clear electronic surveys is an effective way to collect feedback. Use tools such as Google Forms or SurveyMonkey to design questionnaires.

Include questions about the quality of child care, nutrition, educational programs, and overall satisfaction with nursery services. Regularly send these questionnaires to parents via email or through parent chat groups.

Review corner inside the nursery

Set up a special place inside the nursery where visitors can leave their reviews and suggestions anonymously. Provide forms for reviews and a collection box.

This method allows for honest feedback.

Personal meetings and open gatherings

Regularly hold meetings with parents. Discuss their impressions and suggestions for improving the nursery’s operations.

Such meetings can be held both individually and in the format of general meetings. This will help gather feedback and strengthen relationships with the families of the pupils.

Using social networks

Create pages for your daycare centers on popular social networks like Facebook, Instagram, and VKontakte. Regularly post information about the institution’s life.

Talk about events and achievements. The appeal of the daycare centers will increase and the process of getting reviews from parents will be simplified.

Mobile apps for parents

If possible, develop a mobile app for your institution. Users will be able to get information about their child’s day.

It will also be easy to leave reviews and suggestions. The app may include functionality for direct communication with the administration and educators.

Feedback through the nursery’s website

The official website of the institution should have a section for reviews. Parents can visit and assess the work of the institution.

Make sure the website is user-friendly and adapted for mobile devices. This makes writing a comment easier.

Encouraging reviews

Encouraging reviews should be unobtrusive. However, small incentives in the form of a lottery or a contest with prizes can increase parent activity.

It is important to emphasize that any feedback is valued, regardless of its nature.

The Key to Successful Review Collection – continuous communication with parents and creating an atmosphere of openness and trust. Regular analysis of the feedback received and the implementation of suggested improvements will show people that their opinion is valued and affects the quality of the services provided.

Examples of daycare centers reviews

Below are real reviews from real clients (company names not specified).

1

I am happy to share an enthusiastic review of “Fairytale Nursery”! My child has been attending this cozy and comfortable nursery for half a day for over a month.

The baby is only 1 year and 10 months old, but his adaptation went very smoothly, thanks to the care, love, and professionalism of the educators, who create an atmosphere that helps the child feel safe and cared for.

One of the main advantages of the nursery is its cozy and comfortable setting. The playrooms are made of natural materials, and the toys and equipment are always clean and well-maintained.

I also appreciate that the child receives healthy and nutritious food prepared with love and skill by the cook.

The child often brings various crafts from the nursery and a good mood!)

The child has already made friends with some kids, and every day looks forward to going to the nursery. I feel that he is calm and comfortable there, and that is the most important thing.

I would also like to note that “Fairytale Nursery” provides parents with constant access to cameras, which makes them feel more calm and confident.

Special thanks to the educators for the photos of the kids, it’s very interesting to see what the little one was doing and to preserve memories of the nursery 📸

2

My daughter has been attending this nursery for 2 years. To say that we are satisfied is an understatement.

We are thrilled. The nursery is a second favorite home.

Wonderful educators: Alyona Sergeyevna – a person who sincerely loves children and has a gift from God, Diana Ivanovna – a sensitive, caring teacher, and how she always looks amazing 😍

Gentle, attentive nannies ❤

Individual approach to children. I’ve seen many times how they soothe, feed, and play with the kids.

Always with great love and angelic patience.

Excellent food! When Alyona Sergeyevna sends the weekly menu in the chat, my husband and I are enthralled))

And the additional classes! My daughter loves the cooking classes led by the nursery’s cook.

We all look forward to Friday! If it’s Friday, it means my daughter will bring something tasty from the nursery that she made herself!

Ballet, modeling, speech therapy, art studio – the nursery has it all.

Reasonable prices. We were with the older child in another private (but state-run nursery in Moscow).

It was more expensive, zero service, and no nurse either. Unfortunately, this is the norm now.

3

Excellent nursery, we chose from several private daycare centers in the area. In the end, we chose this one.

We’ve been attending since July.

Our choice was influenced by the fact that the nursery is located on a secure, guarded territory, there is video surveillance in the nursery, which allows you to watch online what is happening with your child, this is important especially in the beginning, to understand the child’s emotional state, how he eats, sleeps, and engages, as well as excellent reviews from neighbors whose children attend this nursery.

Thank you to all the educational staff for their sensitive attitude towards the children and, in particular, to our daughter! We attend with pleasure!

4

Great nursery! We’ve been attending since September, very satisfied and plan to send our younger daughter there as well. The educators are very attentive to the children, with love and care.

There are many different developmental activities, a well-equipped playground and the entire territory of the nursery is designed for maximum comfort, convenience, and safety of the children. Delicious and varied food.

I leave my daughter there without fear, confident that she is well cared for and having fun. Plus, I can always check the cameras to see what my child is busy with.

Highly recommend!

5

We came for a tour, the manager assured us that the groups are never full, and spoke at length on various topics. The contract signing process was not discussed at all.

It gave the impression that there were places available and everything was okay. When we were ready to send our child to their nursery, she said that we should have taken the initiative to sign a contract with them and that all groups were already full.

Well, okay. It’s a pity we didn’t go to another one right away, more expensive and better.

For those reading this review – note – it’s all like in the Soviet times, the administration and attitude towards clients are also Soviet Union at its finest. The entrance to the residential complex Rasskazovo is terrible.

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