Reviews for home daycare

Gathering feedback from parents is a key element in managing a home daycare. Quality and sincere reviews can be a deciding factor for parents when choosing a place for their child.

Therefore, it is important to organize a systematic approach to collecting reviews that is convenient for both parents and you.

How to get reviews for home daycare

Creating a comfortable communication channel

Individual Meetings: Regularly conduct individual meetings with parents. This could be a brief conversation when meeting or saying goodbye to the child, where you can ask about their satisfaction with the daycare services.

Such a personal approach not only allows you to gather feedback but also strengthens trust with parents.

Surveys and questionnaires

Develop a survey or online poll to be distributed to parents via email or messengers. Include questions about various aspects of your home daycare, such as food quality, educational processes, safety, and hygiene.

Offer multiple choice answers, as well as the option to leave an open comment.

Motivating to leave reviews

Offer parents small incentives for leaving reviews, such as a discount on the next month’s visit or a small gift for the child. This method will serve as an additional incentive for parent participation.

Using social networks

Create a private group for the parents of your daycare children on popular social networks. It will serve as a platform not only for parents to communicate with each other but also to post reviews and suggestions.

Regular content updates in the group, such as photos from the daycare life, can encourage parents to share their positive impressions.

Public recognition of reviews

Organize a “wall of honor” in the daycare where parent reviews are displayed. This shows that you value everyone’s opinion and can motivate other parents to share their impressions.

Constant reminders of the importance of reviews

Regularly remind parents of the importance of their feedback. This could be mentioned in newsletters, personal messages, or announcements at parent meetings.

Remember, the key to successfully obtaining reviews is to create a trustworthy and open atmosphere in your home daycare. Be open to any opinions and ready to engage in constructive dialogue.

Respecting the opinions of parents and being willing to make changes based on their suggestions significantly increases loyalty and satisfaction with your daycare services.

Examples of home daycare reviews

Below are real reviews from real clients (company names not specified).

1

Only in the most extreme case would you leave your child here! It’s suffocatingly stuffy, children in a small room like sardines in a can standing there. No toys for them and no space, only six beds, children all small, the caregiver wearing headphones, overall… even if it were for 200 rubles this is torture for the little ones!

2

Agreed on a meeting. Wanted to see who I’m entrusting my child to, what the interior is like, the staff, everything interested me. The lady demanded that I bring my child with me. I tactfully declined, explaining that I first need to get acquainted with the daycare, then I would introduce my child, after which they rudely said goodbye, saying they were not waiting for us!

3

Very disappointed and let down. Agreed that I would bring my child on a weekend at 7:30 AM. Came a bit earlier, waited, then started ringing the doorbell… silence for 20 minutes. Called the phone… silence. In the end, had to take my child with me. Then they called when I was already at work, saying the doorbell was broken.

4

Registered for a tour. Came to this ‘wonder daycare’ on the first floor of an apartment building, the tour was conducted by a 9-year-old girl (the caregiver’s daughter). Entered and were nearly knocked over by the odors. Everywhere was dirt and complete unsanitary conditions.

5

Daycare in an apartment! All the neighbors are hanging themselves! Children sit in a small apartment in a crowd. Parents who bring their children here are not friends with their heads and hate their children. Legally illegal daycare.

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