Reviews for phototherapy services
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Customer reviews are a valuable resource for any business, including phototherapy services. They help improve the quality of service and create trust among new clients who are seeking verification of service quality.
In this guide, we will explore several effective ways to obtain reviews for your phototherapy services.
How to get reviews for phototherapy services
Personal requests
After completing a phototherapy session, personally approach the client and ask them to share their opinion. Express your gratitude for their choice and attend to any questions they may have.
Explain that their feedback will help you improve the service for all clients.
Emails
After the appointment, send the person a personalized email asking them to rate the service. Include a link to your website or social media page where they can leave their review.
It’s important to do this within a few days of their visit, while their impressions of the service are still fresh.
Feedback forms
In your office or on your website, provide a feedback form specifically designed for collecting reviews about phototherapy. Ensure that the form is easily accessible and simple to fill out.
Ask specific questions that help the person organize their thoughts.
Using social media
Create profiles for your phototherapy services on popular social networks and actively engage with your followers. Publish content that engages clients and encourages them to leave comments.
Regularly respond to messages, expressing gratitude for reviews.
Incentives for reviews
Consider offering some bonuses to clients for leaving reviews. This could be a discount on their next phototherapy session or a free service.
Make sure that these rewards align with your business principles and rules.
Responses to reviews
Don’t forget to respond to all reviews, both positive and negative. Express appreciation for the former and offer solutions for the latter.
This demonstrates your attention to people and willingness to improve your service.
By being proactive in obtaining feedback from clients, you will create a positive reputation for your phototherapy and attract more satisfied clients.
Examples of phototherapy services reviews
Below are real reviews from real clients (company names not specified).
1
Three days ago, I had phototherapy aimed at removing vessels on my cheeks using the Quantum device; the swelling is terrible, huge bruises in stripes—it feels like I fell on a grill. My face still burns and itches.
I don’t know what will happen next. Girls, has anyone else experienced this? My cosmetologist says this is normal and how it should be.
2
I left with a red face; it burned as if dipped in boiling oil, but after an hour, the pain and redness subsided. However, my light-brown spots have turned very dark brown, so much that foundation cannot cover them.
I’m stuck at home, although I read in reviews that there’s virtually no recovery period. Nothing is peeling off, and my skin isn’t smooth; I don’t understand how this will all go away… and if it will go away at all.
It’s a bit scary. I can’t find any similar reviews; everyone either saw no change or only slight darkening.
3
I do not recommend this procedure because it is ineffective, useless, a waste of money. I had a large pigmented spot (the size of a 2-cent coin) right in the middle of my cheek.
It’s a genetic predisposition, the spot has been there since I was 25, and it darkens and new ones appear as I age, which is distressing. I searched for all possible ways to remove these spots.
I went for this photoremoval procedure to a cosmetologist, one photo shot costs 50 hryvnias! And you need… a lot!
And it’s pointless, by the 5th procedure I realized that’s enough. Nonsense.
I left very disappointed. Such beautiful advertising, but in reality… eh, decide for yourselves, those who can afford to do a hundred might see some sort of result.
4
The procedure was comfortable. No burns or redness.
When reading reviews about the procedure, I was very afraid of side effects. The result is noticeable from the first procedure.
Ekaterina also recommended care and sunscreen.
5
A professional in their field. Really liked the approach to work, all materials were either disposable or sterilized with antiseptic right in front of me.
Powerful device, the effect was noticeable after the first procedure👍. Colleagues noticed my rested and fresher look))) it was very pleasant 😁
I will definitely do a full course of procedures to consolidate the effect.
Get more reviews
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This is a universal solution for obtaining online opinions. Get reviews for phototherapy services – allow your business to quickly respond to client feedback.
Positive client opinions win the trust of your audience, which helps you attract more potential clients. Order reviews on GINIX – the best marketing strategy for effectively attracting more potential clients.
Getting positive feedback should not be complicated or require hiring more staff — you can quickly buy reviews using our online reputation management system.
If you don’t know when a bad review appears on the Internet, you won’t be able to respond to it. If you consolidate all reviews and receive alerts when a new review appears, you can decide if intervention is needed. It’s also very nice to thank for good reviews.
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Get more reviews for your business.
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