Reviews for renting gyms and sports facilities

Collecting feedback from clients who rent gyms and sports facilities is a key aspect of improving service quality and customer satisfaction. Feedback not only helps identify areas for improvement but also creates a positive image of your business in the eyes of potential clients.

Below are detailed ways to encourage clients to leave reviews about the services provided.

How to get reviews for renting gyms and sports facilities

Creating comfortable feedback mechanisms

Ensure the review process is as simple as possible and does not cause discomfort for clients. Place QR codes in visible areas of the gym and on the facilities, directing clients to a page where they can leave a review.

You can also configure Wi-Fi to open a review page when clients connect to the network.

Personalized requests after service use

Send personalized emails or SMS messages asking for a review right after a client has used the rental service. The message can mention that their feedback will help improve the service.

Integration with social networks

Actively use social media to interact with clients. Post photos and videos from events held in the rented spaces and ask participants to leave reviews and tag your page.

Incentives for reviews

Offer small bonuses or discounts for leaving reviews. This could be a discount on the next rental or a free training session.

This approach not only encourages clients to leave reviews but also increases their loyalty.

Feedback through mobile apps

If your business has a mobile app for booking gyms and facilities, include a feature to leave reviews directly through the app. App notifications can remind clients to leave a review after each rental.

Using review platforms

Register your business on review platforms like Google My Business, Yandex.Maps, and specialized sports resources to increase the chances of receiving feedback.

Actively interact with reviews on these platforms, thanking for positive feedback and addressing issues mentioned in negative reviews.

Internal satisfaction surveys

Regularly conduct surveys among your clients to gauge their opinions on service levels, equipment quality, and suggestions for improvement. The data collected will help not only in gathering reviews but also in analyzing customer satisfaction.

Interacting with clients on-site

Staff working directly at the gym or sports facility should be trained to ask for feedback from clients. Personal interaction can be a very effective way of collecting reviews.

Systematic collection and analysis of reviews

Systematic collection and analysis of reviews not only improve the quality of services offered but also build long-term relationships with clients. Using the methods suggested, you can significantly increase the number of reviews received and use them to develop your business.

Examples of renting gyms and sports facilities reviews

Below are real reviews from real clients (company names not specified).

1

Recently they changed the admins here, and everything went downhill. We used to come here often, everything was top-notch, but I’ve never encountered such ‘politeness’ from the admins before.

Rudeness and boorishness.

It’s like they’ve never been taught how to interact with people. (They’d be better suited for a slaughterhouse with those skills.)

I urge the administration to do something about this, otherwise, there will be far fewer visitors to this establishment.

2

Overall, it’s fine. Remnants of a developed Soviet civilization.

The attitude is also Soviet-style: ‘Give your passport and phone (why exactly?),’ water coolers haven’t been invented yet. But you can always buy some.

3

I was in the changing room when suddenly a man in work clothes appeared, started fixing something. Along with him was a lady, two foreigners.

He fixed things, she stood by, both conversed in a foreign language and stared at me… in the changing room… where you’d want to change clothes, preferably without men.

I complained at the reception. The girls said it was okay ‘it’s our technician, probably fixing something.’

Friends, I paid 1000 for this service. Here’s a guide on how to lose a loyal client))

4

The receptionists are rude, who don’t know how to talk to people at all… Girls, treat your neurosis and learn to control your negative emotions!

After the reception, you don’t even want to go further, all desire disappears! Administration, pay attention to your staff, hire more polite and friendly personnel!

5

The ventilation in the gym doesn’t work, and there are no air conditioners. It’s terribly stuffy.

It’s hard to exercise. Who are all those who give 5 stars??

Are you masochists or something. They can’t fix a broken mirror for a month.

Apparently, the management doesn’t care what happens in the gym and focuses all attention on the basketball part.

Get more reviews

Automatically publish reviews about your business on GINIX – get support for your business, thanks to positive reviews, and create an impressive online reputation.

This is a universal solution for obtaining online opinions. Get reviews for renting gyms and sports facilities – allow your business to quickly respond to client feedback.

Positive client opinions win the trust of your audience, which helps you attract more potential clients. Order reviews on GINIX – the best marketing strategy for effectively attracting more potential clients.

Getting positive feedback should not be complicated or require hiring more staff — you can quickly buy reviews using our online reputation management system.

If you don’t know when a bad review appears on the Internet, you won’t be able to respond to it. If you consolidate all reviews and receive alerts when a new review appears, you can decide if intervention is needed. It’s also very nice to thank for good reviews.

You can easily set up when and how to receive alerts. And ways to receive reviews from visitors.

We handle all the setup – you get more reviews.

Get more reviews for your business.