Reviews for travel agency

An important component of a successful travel agency is feedback from clients. Reviews not only help us evaluate the quality of services provided but also serve as a reliable source of information for potential clients who may decide to work with us.

In this article, we will look at various methods that will help us activate the process of obtaining evaluations from our clients.

How to get reviews for travel agency

Active use of email

Start using email to send letters requesting a review after the tour is completed. Create a template letter expressing gratitude for choosing our agency, highlight the importance of feedback for us, and invite the client to share their impressions.

Remember that brief and specific letters have a better chance of getting a response.

Using social networks

Utilize popular social networks such as Facebook, Instagram, and LinkedIn to collect reviews. Continuously update your profiles, add photos and descriptions of tours, and maintain active interaction with subscribers.

Do not forget to invite clients to leave feedback after their travels.

Creating a blog or website

Place a page on our website or blog specifically for client feedback. Make the review process simple and intuitive.

Add the ability to rate various aspects of the tour, as well as allow clients to leave text comments.

Organizing contests and promotions

Create motivation for clients to leave a review by organizing various contests and promotions. For example, offer to participate in a prize draw among those who have left a rating, or provide a discount on the next tour for active participation in the discussion of our services.

Personalized approach

Pay close attention to each client and create a personalized service experience. After completing the tour, send personal thank-you letters with a request for a review.

Ensure that the client feels that their opinion matters to us.

Implementing a rewards system

Consider implementing a rewards system for reviews, where clients can earn bonus points or receive discounts on future purchases for each feedback left. The above stimulates clients to share their opinion and increases the level of satisfaction with the service.

Of course, the effectiveness of each of these methods may vary depending on the audience and context. Therefore, it is recommended to experiment with different approaches and analyze their results to determine the most effective strategies for obtaining client reviews.

Examples of travel agency reviews

Below are real reviews from real clients (company names not specified).

1

I took a tour not just once. Thanks to Olga Frumson.

A very attentive specialist. Took into account all our nuances and needs, and there were many, helped in choosing a hotel, accompanied throughout the vacation.

It was very valuable that Olga warned us about all the nuances that could be, I’ll give one example: we flew there with one airline, back with another and had 10 kg less baggage on the way back. Yes, it’s all written in the tickets, but who reads them with our crazy pace of life…?…

It was very valuable that this was discussed with us and we didn’t have to frantically figure out where to put things at registration, like other tourists. Every vacation bought from Olga is maximally comfortable and wonderful.

2

Thanks to Olga Frumson for organizing our trip to Oludeniz! We sat up late choosing the hotel, dates, and time of departure.

Everything worked out and came true! The area!

Extraordinary, the sea surrounded by mountains. We were at different beaches—in Fethiye, Kas, and even at Kaputas Beach (an Instagram place).

But we liked it most in Oludeniz, the Belcekiz beach is more comfortable and cozy!) One dream came true!

Thanks to Olga for helping make it happen. I hope that thousands of discoveries and impressions from other, incomparable places of the huge world await ahead! 🗺️

3

I want to express huge thanks 🌸 to Irina 🌸 who helped choose the perfect tour for my family! After listening to all the criteria, wishes, and the desired budget, Irina strategically and correctly, in just a few minutes, suggested several options!

In the end… A beautiful hotel Meridia on the shore of the cleanest sea, the vacation was amazing.

And everything in this hotel is 5-star. The only downside was the paid Wi-Fi.

But in my case, even this minus turned into a plus. I took a break from the phone! 😅🥳

I recommend this agency to everyone! In this agency, they really work to ensure we have a fabulous vacation!!! 🌸

4

Hello, I want to say a big thank you to the agency and wholeheartedly recommend it! Flew with a child for his first time to the sea in Turkey, selected a hotel according to our parameters and reality exceeded all expectations!

The child is happy, parents are happy, the hotel had a children’s club Toucan, an ideal place for children, the sea as we wanted with sand, insanely warm 😍☀️ everything is top-notch!! After such a service, when you don’t have to think about anything but relaxing because the travel agents have already done and arranged everything for us, you want to return again and again to Wind Travel 🔥🔥🔥

5

Bought a ticket to Cyprus for 05/05/2022, naturally, we did not go they offered us for that amount to go to Abkhazia but what they offered was just a hobo spot in the forest on a tree. We found a hotel more or less by ourselves at the tour operator and sent it to them.

They took away two days and told us to pay an extra 5 thousand. Today is the last day in this hotel (I won’t even write about it), the owner approached us and said we need to pay a tourism fee of 50 rubles per day (the operator didn’t warn us) and the driver who brought us here from the tour operator said you’ll get back to the stop by yourselves, I won’t come here!)

Chip Travel naturally carries no responsibility – pay directly, don’t deal with this firm.

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