Reviews for zoo
Visitor reviews are a vital component for the successful operation of any zoo. Gathering reviews is not only a way to assess the effectiveness of the zoo’s operation.
Feedback is also a valuable tool for attracting new clients and retaining an existing audience. Various methods need to be employed for successful review collection.
How to get reviews for zoo
Online platforms
Many visitors prefer to leave reviews online. Create profiles for your zoo on social media platforms (Facebook, Instagram, Twitter) and popular review platforms (TripAdvisor, Google Reviews). This allows clients to easily share their experiences. It is important to regularly monitor and respond to comments to show attention to visitors’ opinions.
Exit surveys
Placing stands with surveys at the zoo’s exit allows visitors to share their impressions immediately. Surveys can include questions about the quality of services, event organization, and suggestions for improvements.
Collecting email addresses at the time of ticket purchase or during registration allows for sending requests to fill out surveys or leave reviews. It is important to provide an incentive for participation, such as a discount on the next visit.
Event organization
Holding special events, such as open house days or contests, can encourage leaving reviews. For example, consider raffling prizes among those who leave a review or providing bonuses for active participation.
Interactive points
Install interactive points within the zoo where visitors can leave reviews. They can be an effective way to gather feedback. Consider special stands with tablets or QR codes that visitors can scan to access an online form.
Comments on the website
It is important to allow visitors to leave reviews and comments on the official zoo website. A “Reviews” section can become a platform for exchanging opinions and information among visitors.
Loyalty and incentives
Loyalty or bonus programs can be another incentive for active feedback. Clients can receive bonuses or discounts for leaving reviews.
Staff training
Training zoo staff to actively collect reviews and attentively respond to visitors’ opinions plays a crucial role. Trained staff can create satisfaction and comfort for visitors, encouraging more reviews.
Attentive implementation and use of these methods will help the zoo actively gather feedback. This contributes to continual improvement in services and attracts new audiences.
Examples of zoo reviews
Below are real reviews from real clients (company names are not mentioned).
1
StranaEnotia – a great place for soulful relaxation. All animals are well-cared for, cute, tame, and charming.
The enclosures are clean. It is evident that the zoo’s residents are well looked after.
The zoo consists of two parts. In the first, you can only admire the animals.
Here you’ll find a majestic iguana, adorable hedgehogs, fluffy viscachas, the clever raven Karkusha, and a wise owl.
In the second part of the zoo, you can not only admire the animals but also feed some and even pet them! Here are foxes, coatis, raccoons, goats, sheep, birds, and a large turtle.
Very accessible and pleasant price.
2
A very pleasant zoo home, where you can visit animals, treat yourself, and feed the animals with healthy treats. Very competent approach and clear rules so both guests and animals are comfortable.
Charmed by the family of playful ones, such good parents, while one eats the other watches the children. I timed it so I was there for the nutrias’ walk, surprisingly sociable animals.
The raven is so “talkative,” cute hedgehogs sleep in a pile, and the coati’s nose clearly has a life of its own. I liked it
3
A very cute place, clean and tidy, animals are well-kept. My daughter had long asked to visit a petting zoo.
But of course, what I remember from 5 years ago, petting zoos were different, there were more animals and you could pet them all (except for predators), but now very selectively.
In the first room, you can only look, you can’t touch anyone, but a charming rooster will keep you company. In the second room, you can pet rabbits, guinea pigs, and goats.
They let the nutria out of the enclosure, you can feed and pet it. Animals must be fed only with a fork, you cannot hold any in your hands.
You can feed parrots from your hands, but they don’t really want to, they sit up high and act finicky. Overall, the experience was positive, we had a great time.
4
We were with the kids at the mini-zoo. We loved it!
The animals joyfully ate, and they could be closely observed. The room is small, but everything is visible.
Only the raccoon was sleeping. Couldn’t manage to feed him)).
The goat was very impressive, just a beauty. There’s a corresponding smell, but that’s not surprising.
It didn’t bother us. Great for children’s development and new emotions.
Budget-friendly price. 👍
5
We loved the zoo so much. This visit made our day.
We’ve already left, but the kids are chattering all the way that we will go again. They suggest coming back😁
It’s a celebration of the soul. And the animals are just wonderful, friendly as if they know us, come running to us, happily taking treats.
They answered all our questions in detail. Now we’ve learned a lot about the pets.
The children plan to draw the zoo and the pets in the evening. We want to say a big thank you to the organizers.
It’s very important for educating children, not everyone has the opportunity to keep a pet at home. Exactly in such a small zoo, there’s almost a homely atmosphere.
The feeling of gratitude for the bright experiences of my children doesn’t leave me. Quite affordable, we’ll come with pleasure.
Highly recommend to everyone who cares for their beloved children. The children give it a 5+ out of 5.
The celebration was a success!!!
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