Reviews for vacation home

Receiving reviews from visitors plays a key role in managing and promoting a vacation home. Reviews provide the owner with valuable feedback that can be used to improve the quality of services and overall customer satisfaction.

In this section, we will look at various methods and strategies to motivate visitors to leave reviews, as well as how to effectively manage the information obtained.

How to get reviews for vacation home

Direct approach to guests

After checkout, personally or through employees, thank the guests for their stay at your vacation home and ask them to leave a review. Explain how important their opinion is to you and how it will help improve the service.

Make sure your request sounds sincere and not intrusive.

Using email

Send emails thanking guests for their stay and asking them to leave a review on popular review platforms or directly on your website. Include direct links to the feedback pages to simplify the process.

Consider setting up automated email campaigns that are sent a certain period after the guest’s departure.

Reminder on-site

In the rooms and public areas of the vacation home, place colorful and informative cards or posters asking to leave a review. Indicate on which sites or in which mobile application guests can share their impressions, providing QR codes for easy access.

Interaction through social media

Actively use your vacation home’s social media pages to interact with visitors. Post reminders about the importance of leaving reviews and provide direct links.

Respond to all feedback, both positive and negative, to show your interest and openness to dialogue.

Loyalty programs

Create a loyalty program that rewards guests for leaving reviews. Possible tools could be discounts on future stays, free services during their next visit, or gift certificates.

Ensure that the terms of the program are clearly articulated and easy to understand for guests.

On-site feedback

Equip the reception area or other public places with tablets or special terminals for collecting reviews. Offer guests the opportunity to leave their impressions right before departure, which increases the likelihood of receiving feedback while impressions are still fresh.

Personalized thank-yous

After receiving a review, send a personalized letter or message thanking them. This approach helps to create a positive image of your vacation home and increases the likelihood of repeat visits.

A strategic approach to collecting reviews from your vacation home visitors can significantly improve your online profile and attract new guests. It is important to actively work with feedback: analyze, respond, and implement suggested improvements.

Examples of vacation home reviews

Below are real reviews from real clients (company names not mentioned).

1

Oh, it’s horrible. Room furnishings – 70s furniture or cheap particle board from the 90s.

Tube TVs. Food – inedible.

Pasta like a single pancake, sausages – 100% soy, cheese – it’s not cheese, and so on. But great parking.

Does the Ministry of Defense not allocate any money to this pension at all, or is the money used outside of the pension?

2

Well, what can I say, it’s like we’re back in the USSR… everything needs renovating, you’ll see. I was struck by the balcony doors with the handles unscrewed, that is, you have to find a handle and open the balcony for fresh air.

The hall was freezing, no heating, 400 children, they warmed us with heat guns, but not until the 3rd day. The cafeteria has a selection like in a hospital.

Couldn’t get into the baths or massages all week. A whole quest: find a doctor in another building, access only through several buildings, up and down floors.

Never found the doctor. Then he was supposed to examine, send to the medical point, they give a referral, you go to the reception to pay, only then you get the services.

It all ended with the doctor, he disappeared… There are beautiful trees on the territory, fresh air, that’s all)

A store is a 20-minute walk away, there, hooray, there are groceries! The staff blissfully happy, we disturbed them resting in their vacation home)))

3

Everything is neat, clean, lots of sports and other entertainment for kids, and the bunnies particularly impressed our little girl. The trampoline pleased not only the little one but also us – adults)))

Only a big minus – mosquitoes ((( there are none in the house, mosquito nets and a repellent in the socket saved us.

4

I give two stars. This is for the cabin.

It’s wonderful. Everything else is total darkness.

The cabins are 5 meters apart from each other. If you have noisy neighbors, your evening will play in new colors.

They mowed the lawn 15 meters from our cabin all Saturday. When we asked to move the work to another day, we heard that this is a private house and they do what they want.

No infrastructure at all.

Apart from the cabin, there’s nowhere to go. You’ll have to entertain yourself.

There is bicycle rental. That’s great.

But no children’s bikes. So you ride, and your child can run alongside.

5

Very poor booking service!

Waited for a call, a girl answered and said this phrase ‘wrong number dialed’ then hung up the phone!

Too bad, good place, but the hostess is crap.

Get more reviews

Automatically publish reviews about your business on GINIX – get support for your business, thanks to positive reviews, and create an impressive online reputation.

This is a universal solution for obtaining online opinions. Get reviews for vacation home – allow your business to quickly respond to client feedback.

Positive client opinions win the trust of your audience, which helps you attract more potential clients. Order reviews on GINIX – the best marketing strategy for effectively attracting more potential clients.

Getting positive feedback should not be complicated or require hiring more staff — you can quickly buy reviews using our online reputation management system.

If you don’t know when a bad review appears on the Internet, you won’t be able to respond to it. If you consolidate all reviews and receive alerts when a new review appears, you can decide if intervention is needed. It’s also very nice to thank for good reviews.

You can easily set up when and how to receive alerts. And ways to receive reviews from visitors.

We handle all the setup – you get more reviews.

Get more reviews for your business.