Modulbank

Modulbank is a banking platform developed for small businesses and entrepreneurs.

It provides rapid account opening, convenient financial management, and round-the-clock support, making Modulbank an ideal choice for business owners of various scales.

In this review of Modulbank, we will examine its most notable features:

Service features

Rapid account opening

Modulbank allows you to open a current account in just 5 minutes after registration on the website, thereby providing immediate access to payment processing and account details.

Convenient financial management

The service offers a mobile bank with a complete history and payment management, as well as an up-to-date account balance for effective financial control.

Additional capabilities

In Modulbank, weekly reports and statistics, round-the-clock support, operation without USB tokens through one-time SMS are provided.

Also included are currency control, acquiring, online cash registers, payroll projects, deposits, and a free accountant for individual entrepreneurs.

Service benefits

Rapid and convenient account opening

The ability to open a current account in just 5 minutes on the Modulbank site guarantees maximum speed and convenience for entrepreneurs.

Mobility and accessibility

Mobile applications for Android and iOS allow you to manage finances anytime and from anywhere, thus providing flexibility and convenience of use.

Extended capabilities

Modulbank’s service offers a wide range of additional functions. Among them are acquiring, payroll projects, and a free accountant for individual entrepreneurs.

This makes it a comprehensive tool for managing business finances.

Round-the-clock support

The availability of round-the-clock support ensures prompt responses to client requests and questions. Such support increases user satisfaction and service efficiency.

Security and confidentiality

Access via HTTPS protocol and multi-factor authentication ensure the security of financial operations and the confidentiality of client data. Security is a crucial factor for successful business management.

Modulbank’s service is a reliable tool for managing your business’s finances. It provides promptness, convenience, and security in one solution.

What users often scold about Modulbank

Service and staff attitude issues

Despite a number of positive aspects, some clients complain about service issues and staff attitude.

One user notes: “Service, the attitude of employees towards clients.” Negative experiences with bank staff can adversely affect the bank’s reputation and trust.

Account blocking issues and difficulty obtaining statements

Reviews mention cases of account blocking and difficulties obtaining statements.

One user notes: “The checking account was unilaterally blocked.” This can lead to serious inconveniences for business and cause client dissatisfaction.

High fees and tariff opacity

Some clients express dissatisfaction with high fees and lack of transparency in tariffs.

One user notes: “They charged me 10% for a payment! In their opinion, ‘the tax burden does not match 0.9% of the turnover’.” This can lead clients to switch to competitors and worsen the bank’s reputation.

What users often praise about Modulbank

Rapid account opening and ease of use

Reviews often highlight the rapid account opening and ease of using the bank’s services.

One user notes: “Registration.” This creates a positive experience using the bank’s services and increases client satisfaction.

Low transfer fees and convenience of using the card

Clients note the low fees for transfers and the convenience of using the bank’s card.

One user notes: “Low commission for transfers, you can withdraw money from any ATM.” This makes the bank attractive to those who value savings and convenience in financial operations.

Automation and ease of using the app

Some clients highly rate the automation and convenience of using the bank’s mobile app.

One user notes: “In their app, there is a feature where you point your smartphone camera at a payment slip and it automatically transfers all the data into the device.” This improves client experience and makes working with the bank more efficient.

Percentage of reviews

Positive reviews make up about 80% of all reviews, while negative reviews are about 20%.

Despite some issues, the bank receives high ratings from most clients, thanks to its accessibility, ease of use, and low fees.

However, service and fee issues could potentially impact the bank’s reputation and lead to client loss in the future if not resolved.