Reviews for applied arts courses

Quality reviews from clients are not only a confirmation of the quality of services provided but also a valuable tool for improvement. Receiving feedback helps to understand what is already working well and to identify areas for improvement.

For applied arts courses, as with any other business, actively collecting and analyzing customer reviews is a key element of successful development. Below are different ways that can help you gather a lot of useful feedback.

How to get reviews for applied arts courses

Email

One of the most effective ways to get feedback from clients is to send them a personalized email with a corresponding request. It is important that the email is short, friendly, and personal.

State that your goal is to improve the quality of service and that you highly value their opinion. Provide a direct link to a platform where they can leave their review.

Online surveys

Create an online survey with several questions about the quality of the courses, organization of classes, instructors, etc. Try to ask open-ended questions so people can express their opinions in more detail.

After filling out the survey, give them the opportunity to write additional comments or suggestions.

Social networks

Use your social media profiles to gather information. Post requests for clients to share their opinions about the courses.

You can use both text posts and video messages. Try to maintain a dialogue with clients by responding to their comments and questions.

Personal conversations

Conduct personal conversations with clients after they complete the courses. Ask them about their opinion on the quality of education.

Ask what they liked and what could be improved. Emphasize that you highly value their opinion and are ready to accept any feedback.

Interactive platforms

Use specialized online platforms for collecting feedback, such as Google My Business, Yelp, or Trustpilot.

Create pages for your business on these platforms and actively invite clients to share their opinions. Note that active participation in comments and discussions is also important for maintaining your brand’s reputation.

These methods can be used individually or in combination with each other to expand your base of reviews and get a more complete picture of how clients perceive your applied arts courses.

Examples of applied arts courses reviews

Below are real reviews from real clients (company names not mentioned).

1

I took an argon course. They promise one thing, but the reality is different.

I had to “fight” for my skills there; customer orientation is zero, everyone knows everything but doesn’t want to change anything and will not change.

2

I wanted to take a wood carving course. After going to the registration and payment page, I categorically refused to interact with this institution.

You need to provide details of all personal documents, including the Social Security number, in addition to the registration address, also the actual living address, mobile phone, home phone, and additionally photos of the first page and the page with the registration.

My question: why do you need this, especially a photo of the passport? I wanted to spend 48 academic hours with you for 24,000 rubles, and that’s it.

Am I enrolling in a university? Or are you trying to take out a loan on me with microfinance organizations?

It was easier to register on the public services website!

3

I studied artistic ceramics with Zolina Logacheva. Almost a year after finishing the courses, I can confidently say that the training does not qualify for obtaining a profession.

You can find much more useful information on the internet than paying 50,000 for an attempt to learn the secrets of mastery. It’s at the level of entertainment for housewives who are bored at home.

This teacher focuses more on creating an illusion of herself as a great master rather than on teaching the elementary basics of the profession.

4

The stop was pleasant, but the quality of the finished product is tear-inducing. We went as a group.

40% of the products cracked, painting and glazing for an additional fee (we were in another workshop where everything was included in the price and done in one go). The paint is old.

It clumps up (the employees themselves admitted it). On the finished light-colored product, there are pieces of red clay.

5

We liked it! We ended up sitting there for 2.5 hours, made a kilogram of soap. The kids are still playing with the soap ducks, although it was planned that they would wash with them, of course…

I think it’s a great option for a rainy day activity.

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