Reviews for bakery

Customer reviews are not just a reflection of the quality of your bakery’s products and service. They are a valuable tool for attracting new customers and strengthening the loyalty of existing clientele.

In this article, we will look at several effective ways to encourage people to leave their reviews of your establishment.

How to get reviews for bakery

Integration with online platforms

Register your bakery on platforms such as Google My Business, Yelp, TripAdvisor, and others.

This step will allow your customers to leave reviews directly after visiting your establishment. Ensure that your page on each of these platforms is correctly set up with the address, contact information, and hours of operation.

Active invitation for reviews inside the bakery

Place informational banners or cards inside your bakery inviting customers to rate the product. Ensure that these invitations are clearly visible and attractive.

They should also contain information on how to leave a review online, for example, by providing a link to your social media profile or website.

Using bonus programs

Creating bonus programs for customers who leave reviews can be a powerful incentive for active participation. For example, offer customers a discount on their next purchase or an additional item in exchange for a comment.

It is important to ensure that the terms of the program are simple and clear to everyone.

Organizing contests and giveaways

Holding giveaways among customers who have written reviews not only motivates them to share their opinions but also creates additional interest in your brand. For example, you could give away gift certificates or sets of your products among those who have left feedback.

Conducting events and tastings

Organizing events such as tastings of new products or themed evenings can be an excellent way to draw attention to your bakery and encourage customers to leave a review.

Ensure that the importance of feedback is emphasized during the event. Provide convenient ways for it to be left.

Such methods will help create an active community of customers who leave reviews about your bakery. This will contribute to improving its reputation and attracting new customers.

Examples of bakery reviews

Below are real reviews from real clients (company names not specified).

1

Good day.

I have been coming to you for a long time, I like the service, always neat baristas, baked goods, coffee, but in the last month the quality of the products has significantly worsened, I come several times a week and am disappointed by the quality of the baked goods, croissants have become very small, over-dried, the dough tastes bland, unjustifiably high cost for such quality!!

The quality of the beans has also changed for the worse, another minus.. I am left to enjoy the cozy atmosphere in the establishment and the friendly communication from the girls who work there?🏼👏🏼

2

Popped in for lunch at this small, but cozy bakery. Pleasant music was playing, the girl at the cash register served me very politely.

The chicken soup was magnificent! And for dessert, I decided to try a Japanese cheesecake – this food of the Gods, I’ve heard a lot about it, but very glad that I tried it here.

I took a raspberry-coconut iced latte, also did not disappoint, especially when it’s +30 outside. With huge gratitude.

3

We buy baguettes at this bakery periodically. And here’s what’s strange, they taste different each time.

Sometimes tasty and fluffy, sometimes rubbery, tasteless, and bland. We’ve already talked about this with the sellers.

But today we bought a baguette again that you wouldn’t want to eat. Very strange, since there should be a certain recipe for the dough.

They don’t just eyeball it, do they??? For 140 rubles for a baguette, you want to buy tasty bread.

4

Bought a blueberry pie for a holiday for friends. When I put it on the table, I was very embarrassed.

The bottom of the pie was burned and covered with a black crust. We ate the top – the rest went into the trash.

This for 600 rubles!!!! Went to complain – they didn’t even apologize. You guys are too cool for school.

Read how many negative reviews there are about your work! Shameful!

5

What do you think this cabbage pie looks like? Cabbage that died three times and resurrected from the trash can?

It’s supposed to be a pie with cabbage and egg, there was no egg, and the cabbage itself was gray-black! I was afraid to get poisoned, threw that crap away!

Avoid this Glavpirog bakery – the food is not quality, a health risk!!! Return the money for the order!

Get more reviews

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