Reviews for IT company
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Gathering client feedback plays a key role in the development and improvement of IT companies’ services. Client reviews help in shaping a positive image of the company in the market.
Effective management and collection of reviews require a strategic approach and the implementation of specific tools and practices.
How to get reviews for IT company
Integrating a review collection system on the website
Create an easily accessible and understandable form for leaving reviews on your IT company’s website. It should be as simple as possible, with a minimal number of mandatory fields.
Subtly suggest leaving a review through pop-up windows after successfully completing a service or purchasing a product.
Emails after service provision
Set up an automatic mailing that will be sent to clients after a service is provided. In the email, state how important their review is to you.
Use details about the service provided to personalize emails, which will increase the likelihood of receiving a review.
Active use of social networks
Your pages on social networks are a great platform for interacting with clients. Regularly post requests to leave a review, explaining how it will help improve your services.
Use messengers and comments for direct dialogue with clients, encouraging them to share their opinions about your work.
Platforms for reviews: specialized and general
Ensure that your company is represented on popular review platforms such as Google My Business, Yandex.Services, Trustpilot, as well as on IT-specific platforms like Clutch.co.
Regularly update your company’s information on these platforms, respond to client reviews, both positive and negative, demonstrating openness to dialogue and a desire to improve service.
Feedback through mobile apps
If your IT company has a mobile app, integrate the ability to leave reviews directly within the app interface.
Send push notifications after successfully completing a service through the app, asking to rate the service and leave a comment.
Personal interaction with clients
During personal meetings with clients (for example, at meetings at the end of projects), remind them of the importance of their opinion and ask them to leave a review.
Place QR codes on business cards, brochures, or in the office, leading to a review form page, to simplify this process.
A systematic and comprehensive approach to collecting client reviews will allow your IT company not only to enhance customer satisfaction but also to effectively work on improving the quality of services.
It’s important to remember that reviews need to be collected, analyzed, and the suggested improvements implemented. Such an approach will ensure long-term success and development of the company in the competitive IT sector.
Examples of IT companies reviews
Below are real reviews from real clients (company names not mentioned).
1
Egor, a programmer in this company, programs on the edge of fantasy, writing programs with one hand and wiping tears of joy with the other for the code!
2
A friend invited me to show how IT people work. Briefly – I’m shocked, lawyers work under completely different conditions.
As I told my friend “should have learned Pascal in computer science class at school, instead of playing FIFA with the guys.”
3
Despite the crisis, virus, and invasion of rabid albino squirrels, the company operates, projects are completed, salaries are paid. And this is an indicator.
Of client trust during such times. And organization of work processes.
And the treatment of employees.
4
Legendary forge of the best IT talent. Here any task is solved, from creating The Matrix to building Skynet.
You haven’t even figured out how to approach the problem – and these guys have already written the path from A to B.
Clouds, security, hardware, development, even building the TRON universe – they know how to handle it.
And while the star team will make your dream come true, you can take a walk in a very cozy business quarter. Check out the cool kitchen, try unusual coffee or even drop the dice in a luxury restaurant.
It doesn’t matter who you are – a guy in a black SUV or a student on an old bike. Here is your personal portal into the world of IT.
Someone will realize the greatest digital project, and someone will join the dream team. It doesn’t matter!
Come and see for yourself.
5
I swear – this is the best IT company for starting a career, for ending a career, for continuing a career, for robots, for aliens, for everyone this is a great company
Get more reviews
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