Reviews for manicure services

Collecting reviews from clients – a key aspect in nail service business development. Quality evaluations help attract new clients, strengthen reputation, and increase trust in services.

Naturally, an effective way to collect reviews requires a systematic approach and specific strategies.

How to get reviews for nail services

Active communication with clients

The most reliable way to collect reviews is active communication with clients during and after the manicure procedure. Ensure they feel comfortable and satisfied with the result.

Emphasize the importance of their opinion for your business and ask them to leave feedback. Let them know that their opinion is valuable to you and will help improve the quality of services provided.

Electronic surveys

Use electronic surveys to collect reviews. Create brief, yet informative forms with questions about the quality of services, client satisfaction, and suggestions for service improvement.

Distribute survey links via email or social media. Ensure convenience and anonymity to make clients feel more comfortable expressing their opinion.

Incentives for reviews

Offer clients incentives to leave reviews, such as a discount on their next visit or bonus points for each review. This tool can encourage more clients to share their opinions and increase the overall number of reviews.

Using social media

Actively use social media to collect feedback. Create business profiles on popular platforms like Instagram, Facebook, and LinkedIn, and regularly post information about your services and invitations to leave feedback.

The ability to comment and view reviews on these platforms will make the process more accessible for clients.

Post-service follow-up

Do not forget about clients after their visit. Organize post-service follow-up, including sending thanks for the visit and reminding them of the opportunity to leave reviews.

This way, you can maintain contact with clients and increase the likelihood that they will share their experience.

Of course, the effectiveness of each of these methods may vary depending on your audience and context. Try different approaches and adapt them to your needs to ensure a steady flow of evaluations that contribute to improving your business.

Examples of reviews for nail services

Below are real reviews from real clients (company names are not mentioned).

1

I don’t know why the salon has such a high rating, I booked with one master, they gave me another. The other, by the way, can’t apply polish properly, it’s all wavy, it all rolled off and fixed on the skin under the lamp.

She damaged the cuticle on three fingers to the point of bleeding, it was terribly painful, but the “master” didn’t even apologize. And the cherry on top, the salon is in a basement, and the toilet is key-operated which you have to get from the administrator, and the WC there is beyond comment.

2

A “wonderful” place. You book a manicure for 1465 as a promotion, in reality, you pay 2300.

Half the colors from the presented palette are not available. They take cash, but do not give change.

Eventually, the administrator left her workstation, the cash register for 15 minutes, and a queue of clients was waiting for her. She never brought me my change, nor did she return my bill 😁

She said it was my problem that I didn’t have change))) A circus!!!!!

Only card payments, but they won’t warn you about this in advance. The masters nearby are obviously tired and dissatisfied with life.

They look askance at the client and do not hide their disdain. A semi-basement place, not the most pleasant.

I do not recommend visiting!!!

3

My girlfriend went to the master Ksenia, everything was done nicely, from my point of view very beautiful, neatly, the manicure lasted a long time, she was satisfied, eventually, they decided to “push” me there for a pedicure, specifically booked Ksenia, she did it neatly, it was my first time, she fixed my “claws” 😂

Before this, my big toe started hurting along the edge, Ksenia said it was starting to “ingrow,” she fixed it there, removed it, in general, the concern went away, I repeat it was my first time, left a very good impression, will come again, thank you))

4

I had an appointment with unfamiliar masters and was delighted! Kristina did a gel polish manicure and Yulia did a simple lacquer pedicure.

Both girls are very meticulous, responsive. I have thin skin and am often injured and come out with bruises, but here it was just perfect.

And honestly, I even fell asleep while the girls themselves moved my hands, legs, and created beauty. And the administrator Valeriya is very sweet.

Everyone is very caring 🤍🤍

5

Everything is wonderful, master Alexandra is excellent! Her coverage withstands everything, even plaster :).

The salon is nice, cozy. Friendly attitude from all staff.

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